Employer: Gloucestershire Hospitals NHS Foundation Trust
Employer type: NHS
Site: Victoria Warehouse
Town: Gloucester
Salary: £29,970 - £36,483 per annum
Salary period: Yearly
Closing: 30/01/2025 23:59
Interview date: 11/02/2025
Operational Support Officer Medical Rostering, Band 5
NHS AfC: Band 5
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
Job overview
The role of a Project Support Officer is key to the success of our Trust’s implementation of a Medical rostering solution. The Project Support Officer will support the Senior Project Manager and Operational Support Manager in delivering the Medical rostering implementation project to tight deadlines while maintaining quality and managing risk.
The successful candidate will play a key role in the successful delivery of Medical Rostering at Gloucester Hospital Trust providing support for the implementation and rollout of Medical Rostering across Gloucester Hospitals Trust medical workforce across both acute hospitals (Gloucester Royal and Cheltenham General).
You will have a very strong background supporting digital projects within healthcare and have a good understanding of IT and clinical applications. You will be a meticulous planner, and have high-level communication and engagement skills with the ability to deliver training to clinicians, administrators, and managers on the use of the new medical e-rostering platform.
Additional contract details: Fixed term until February 2027.
Main duties of the job
1. Support the Senior Project Manager and Operational Support Manager to achieve the project's objectives, benefits, and KPIs.
2. Support the Medical Rostering Team to develop, implement, and streamline high-quality service delivery.
3. Support the Medical Rostering Team in systems development and integration.
4. Continuous Stakeholder engagement across all clinical and corporate divisions.
5. Maintain detailed and high-level project plans.
6. Manage project risks within tolerance and escalate to Project Manager where appropriate.
7. Schedule meetings, creating relevant agendas and associated documentation.
8. Maintain and update project records and reports.
9. Deliver three levels of training on the Medical e-Rostering Platform: User, Administrative, Managers.
Working for our organisation
It is expected that all employees uphold the values of the organisation as our values underpin everything we do and describe the way we expect our staff to behave towards our patients, families, and carers and between each other. We have the following three values:
1. Caring
2. Excelling
Detailed job description and main responsibilities
General Duties
1. Promote and carry out Project Management best practices, in line with PRINCE2.
2. Keep up to date with relevant technologies, new techniques, and developments that might occur.
3. Contribute to effective team-working.
4. Ensure working procedures are properly documented and maintained.
Person specification
Qualifications, Knowledge and Experience
* Qualification and/or experience equivalent to Degree Level.
* Experience supporting projects.
* Ability to communicate effectively.
* Medical Rostering experience.
* Advanced ICT Skills.
The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.
Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested.
Committed to safeguarding our community
If applicable for the post, all successful candidates will be required to pay for their own Disclosure and Barring Service (DBS) check. The Trust is a safeguarding employer committed to the safeguarding and promotion of welfare of children, young people, and vulnerable adults.
Committed to supporting service personnel
As part of our commitment to support Service Personnel, Gloucestershire Hospitals NHS Foundation Trust offers a Guaranteed Interview Scheme for all qualifying Service and Ex-Service Personnel.
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