We are currently looking to add to our Quality team and are looking for an Administrator to join our busy operation here at City & Guilds. This role will be based in our Warrington office. Working hours: 35 hours between our office hours of 8:30am -5pm Salary £21,840 This role will start as a typical office position, but we may introduce a hybrid model after an initial probationary period, however this will be dependent on business requirements. With best-in-class benefits (Private medical healthcare, Life Assurance, Group Income Protection, increased Company Pension contributions and many others voluntary benefits), competitive pay and a nurturing and progressive environment, working with us is the career move you were meant to make Perfect for someone from an administrative or customer service background, however we also really encourage career changers (for example someone who wants a change from hospitality or retail perhaps), college leavers, people looking for their first job or people who want to get back into work. Don't be put off if you haven't done a role like this before, we're interested in your transferable skills and what you can bring to the role, not your previous job experience or your qualifications, however we are looking for computer literacy as you will be working on many different IT systems. Our diverse teams are full of different personalities and backgrounds and the role is a great way to start your career development here City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities. About the role In this role you will provide support across a range of quality related queries. You'll deal with those queries by both telephone and email. The role is broad and has other administrative responsibilities - processing expense claims from our associates in quality, for example. Our Administrators also undertake data input and management, across a number of different systems and including the use of Excel spreadsheets. About you You must be someone who is organised and familiar with or has a willingness to adapt quickly to an administrative role. You need to have confidence in using Windows 10, Microsoft Word, outlook etc. and most importantly know your way around an Excel spreadsheet or two We may ask our Administrators to occasionally travel to different C&G offices for events, meetings and training, however we do not require driving licence and all the travel expenses will be covered by the company. Our story and mission To find out more about City & Guilds please click on the following link: About us | City & Guilds What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays and possibility to purchase more days, Private medical healthcare, Life Assurance, Group Income Protection, enhanced Company Pension and many others voluntary benefits. Employees health and wellbeing is very important to us, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). We welcome a discussion about how this role could work flexibly for you. For example, work pattern, hours or location. Next Steps and How to Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.