Job Overview
We are seeking a skilled and dedicated Field Service Engineer to join our team at Ross Care in Surrey.
The successful candidate will be responsible for delivering, collecting, repairing, and servicing wheelchairs, ensuring that the Company Infection Control Policy is followed at all times.
This is a challenging yet rewarding role that requires a flexible approach to working conditions and an ability to work independently with minimal supervision.
Key Responsibilities:
* Delivering and collecting wheelchairs to and from service user's homes and NHS departments.
* Servicing and repairing wheelchairs in the field, aiming for a first-time fix whenever possible.
* Ensuring accurate documentation of each job, including parts used and actions taken, to enable seamless data updating.
* Maintaining professional customer service standards and adhering to Health & Safety regulations.
* Organizing workload effectively and referring to Line Manager as necessary.
Requirements:
* A valid Full UK driving licence.
* An enhanced DBS check.
* General workshop knowledge and basic electrical skills.
* Ability to move and handle loads safely.
* Previous delivery driver experience.
* Strong communication and interpersonal skills.
Estimated Salary: £25,000 - £26,000 per annum, depending on experience.