Responsibilities:
1. Ensuring products meet previously established quality standards
2. Managing process systems and product quality assessment standards
3. Liaising with Production Manager to ensure technical drawings are clearly defined before production (Quality Assurance)
4. Review drawings and anticipate issues with production
5. Meet quality targets and ensure that product meets the Company’s quality standards
6. Check samples and quality of new products
7. Reporting to Head Office in London thoroughly, providing quality status update
8. Create claim follow up system, preventive actions and quality improvement system
9. As needed, ensuring the best solutions and best materials
10. Support to assess suppliers’ capacity and their labor compliance standard
11. Support to inform quality standard and approve samples so suppliers clearly understand the quality requirement
12. Support training of suppliers in production and final inspections to ensure the highest quality
13. Reporting to office in both Saigon and London offices (need excellent English)
14. Replying to all emails within 24 hours
Communication:
- Communicate with UK office:
As we have our main office in the UK, we need to consider the different time zones. There is a requirement for phone, Teams meetings, discussions, updates and some emergencies can arise. Please be able to communicate occasionally during UK business hours (these times are flexible).
- English communication skill is a must
- Other duties as assigned
- Excellent interpersonal skills with suppliers
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