Clinical lead - paramedic

Clinical Lead - Paramedic

Clinical Lead - Paramedic

We are seeking an experienced and qualified Clinical Lead - Paramedic to join our medical assistance company. This role will support the smooth flow of medical cases, ensuring the highest standards of care, risk assessment, and governance, while working closely with coordinators, nurses, and doctors. Reporting to the Clinical Operations Director, you will be a vital part of our operations, offering clinical guidance and support for complex medical cases and repatriation planning.


Key Qualifications & Experience:

* Essential:
o Qualified Paramedic (e.g., Diploma of Paramedical Science or equivalent)
o 5 years of experience in pre-hospital or emergency care settings
o Valid paramedic registration and certification
o Willingness to maintain ongoing paramedic registration
* Desirable:
o Experience in medical assistance or emergency call centres
o Knowledge of international healthcare systems and medical evacuation
o Expertise in risk mitigation and health risk assessment in challenging environments
o Current studies in Global Health & Conflict or similar field


Skills & Competencies:

* Strong clinical assessment and triage skills
* Excellent communication and interpersonal skills
* Ability to work effectively in fast-paced environments
* Critical thinking and problem-solving abilities
* Proficiency in medical terminology and clinical documentation
* Adaptability, teamwork, and a patient-centred approach


Why Join Us?

* Shape the paramedic function within a dynamic, evolving organisation
* Opportunities for professional growth and development
* A supportive work environment with a focus on global health, conflict, and catastrophe response

This role provides an exciting opportunity to make a significant impact on the quality of care provided, supporting vulnerable individuals and managing complex cases globally.

Apply now to be part of our dedicated team, where you will contribute to shaping best practices and driving innovation in clinical operations!


About the role


Key Responsibilities include but are not limited to:

* Triage & Risk Assessment: Prioritize and assess incoming medical cases through calls, emails, and other communication channels, using your clinical judgment and risk assessment tools.
* Clinical Guidance: Provide professional medical advice and support, following paramedic practice protocols and clinical governance guidelines.
* Case Management Support: Collect detailed medical and situational information to assist in case management, ensuring accurate and timely communication between teams and clients.
* Vulnerable Customer Support: Assess complex and vulnerable medical cases, ensuring the appropriate care pathways and internal processes are followed.
* Repatriation Planning: Participate in medical repatriations, including air ambulance and flight coordination, to ensure safe and effective transport of patients.
* Consultancy & Training: Contribute clinical insights for consultancy projects and provide training to non-clinical coordinators to improve call handling and case assessment.
* Collaboration & Documentation: Work collaboratively with clinical and customer teams, maintaining accurate records of all medical interactions and assessments in line with company policies.
* Learning & Development: Engage in continuous professional development and contribute to the training of others, fostering a strong paramedic pathway within the company.


About the company

All around the world, Healix safeguards people's health and wellbeing.


Required Criteria

* Valid professional registration/certification as a Paramedic
* Minimum of 5 years of experience in pre-hospital or emergency care settings.


Desired Criteria

* Knowledge of international healthcare systems, and medical evacuation processes.
* Experience in a medical assistance, emergency call centre, or similar corporate environment.


Skills you'll need

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