Our client is looking for a highly motivated person with a passion for accurate admin and customer satisfaction to join their Parts department. At a senior level, you will play a crucial role in supporting the department manager, liaising with European clients, and coordinating with the warehouse and sales team.
This is a great opportunity to start the new year within a company that offers support, work-life balance, and career progression.
Key Responsibilities:
* Manage and coordinate the day-to-day administration of the Parts Department.
* Process and track orders for spare parts, ensuring timely delivery and accurate record-keeping.
* Maintain and update inventory systems, monitoring stock levels to prevent shortages.
* Liaise with suppliers in Europe, customers, and internal teams to resolve queries and ensure smooth operations.
* Prepare reports on department performance, stock levels, and delivery times.
* Oversee warranty claims and returns, ensuring compliance with company policies.
* Provide training and guidance to junior administrators and staff.
* Implement and maintain efficient processes to improve department operations.
* Some assistance with picking in the warehouse where required.
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