Job summary We require a Medical Receptionist/Administrator AM Receptionist Mon-Fri 08:00am -2:00pm with initiative, drive, strong interpersonal, admin and IT skills. Previous reception/ admin and/or customer services skills are desirable. Join our happy and dedicated team providing quality care to a diverse population. Main duties of the job Ensuring confidentiality Receiving and directing patients Reception duties Running appointment system, surgeries and clinics Taking messages and details of visit requests Dealing with patient Enquiries e.g. test results Register new patients following practice policy Manage document management and online consultations Monitor practice email daily Generate repeat prescriptions Familiar with EPS and online requests Ad hoc duties as and when required by the Practice About us An exciting opportunity has arisen in an award winning and progressive Training Practice with 14 Doctors and a patient list of over 16,000. Your role as a Medical Receptionist/Administrator will be complemented by a team of enthusiastic, multi-disciplinary and friendly staff. Date posted 19 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A2291-02-2025 Job locations 40 Woodgrange Road Forest Gate London E7 0QH Job description Job responsibilities Ensuring confidentiality Receiving and directing patients Reception duties Running appointment system, surgeries and clinics Taking messages and details of visit requests Dealing with patient queries e.g. test results Register new patients following practice policy Removal of patient records Manage document management and online consultations Monitor practice email daily Accept and log deliveries Follow daily reception rota Generate repeat prescriptions Familiar with EPS and online requests Scanning of letters and patient correspondence Use of computer as directed Use of software packages e.g: Microsoft Word, Excel and PowerPoint Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments Open post and distribute> Leave private and confidential marked post in PM tray Attend meetings Attend courses as and when required by the Practice Checking and maintain stocks of forms and stationary Maintenance of beverages/washing up and general tidiness of the premises Evening staff to ensure practice is fully vacated and all end of days checks carried out Receiving and checking deadlines to meet practice targets Photocopying, scanning and filing Prepare and participate in CQC inspection in conjunction with other delegated practice staff Admin duties including secretarial support including typing as and when required Support admin team and practice manager Ad hoc duties as and when required by the Practice Job description Job responsibilities Ensuring confidentiality Receiving and directing patients Reception duties Running appointment system, surgeries and clinics Taking messages and details of visit requests Dealing with patient queries e.g. test results Register new patients following practice policy Removal of patient records Manage document management and online consultations Monitor practice email daily Accept and log deliveries Follow daily reception rota Generate repeat prescriptions Familiar with EPS and online requests Scanning of letters and patient correspondence Use of computer as directed Use of software packages e.g: Microsoft Word, Excel and PowerPoint Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments Open post and distribute> Leave private and confidential marked post in PM tray Attend meetings Attend courses as and when required by the Practice Checking and maintain stocks of forms and stationary Maintenance of beverages/washing up and general tidiness of the premises Evening staff to ensure practice is fully vacated and all end of days checks carried out Receiving and checking deadlines to meet practice targets Photocopying, scanning and filing Prepare and participate in CQC inspection in conjunction with other delegated practice staff Admin duties including secretarial support including typing as and when required Support admin team and practice manager Ad hoc duties as and when required by the Practice Person Specification Qualifications Essential Education to GCSE standard or Equivalent Experience Essential Reception or customer service experience Booking/Appointment management Administration and clerical experience Multiple clinic management Working in a busy, high pressure environment A proven track record of time management Good interpersonal skills at all levels Working in a team environment Desirable Experience of working in a GP practice Person Specification Qualifications Essential Education to GCSE standard or Equivalent Experience Essential Reception or customer service experience Booking/Appointment management Administration and clerical experience Multiple clinic management Working in a busy, high pressure environment A proven track record of time management Good interpersonal skills at all levels Working in a team environment Desirable Experience of working in a GP practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Woodgrange Medical Practice Address 40 Woodgrange Road Forest Gate London E7 0QH Employer's website https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)