Job Description
Responsibilities:
* Coordinate and oversee the end-to-end transportation process for Air/Sea Freight shipments, from origin to destination.
* Negotiate rates and contracts with carriers and service providers, ensuring competitive pricing and service levels that meet customer expectations.
* Arrange for the timely and accurate documentation of shipments, such as bills of lading, customs declarations, and transportation contracts, in compliance with relevant regulations.
* Monitor and track shipments, providing regular updates to clients on the status and resolving any issues or delays that may arise.
* Coordinate customs clearance processes, working closely with customs brokers to ensure compliance with import/export regulations and documentation requirements.
* Maintain strong relationships with clients, addressing their inquiries, providing solutions, and ensuring their satisfaction with our services.
* Identify opportunities for process improvements, cost savings, and operational efficiencies within the Ocean/Sea Freight transportation department.
Requirements
* Minimum 1 year of experience in Air or Ocean Imports
* Has good knowledge of all aspects of shipments (Imports from point of origin to destination
* Has knowledge and experience of customs procedures and documentation
* Has confident and effective communication skills (verbal and via email), with the ability to build relationships with customers
* Has full knowledge of all Incoterms as appropriate to Imports
* Can collaborate with the customer to provide the best service available within the time constraints provided & can consistently meet deadlines in a timely manner
Benefits
* Salary Range - 30k to 38k (Depending on Experience)
* Mon to Friday Shift Pattern – 9 to 17:30
* Hybrid Working - 3 days in the office 2 days from home
* Annual Salary Review
* Annual Bonus
* 25 Days Holiday + Bank Holidays
* Pension
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