Job Description
Title: Desktop Infrastructure Engineer
Location: Liverpool St, London
Hours: 9:30am – 5:30pm
Salary: Competitive
Ryder Reid Legal is recruiting for a skilled Desktop Infrastructure Engineer to join one of our global law firm clients on a permanent basis at their stunning London offices. The ideal candidate would be a dedicated IT professional to manage and enhance the firm’s system images, ensuring seamless operations across Europe and Asia.
Key Responsibilities:
* SCCM Management: Oversee application and system image deployments, configuration, and support.
* Troubleshooting: Resolve Windows OS issues to minimize disruption for technicians and users.
* Citrix Support: Provide expert-level troubleshooting to maintain high availability and performance.
* Policy Management: Guide and document requirements for Group Policies, Azure/Entra, and Intune policies.
* Global Support: Serve as the primary contact for technicians across Europe and Asia, ensuring effective communication.
* Collaboration: Work with US counterparts to align on desktop infrastructure standards.
* Relationship Building: Foster strong relationships with technicians, service desk teams, and users.
* Feedback Integration: Implement changes based on feedback to improve images and deployments.
* Standards Maintenance: Ensure consistency and quality in desktop infrastructure standards.
Qualifications:
* Proven experience in SCCM and Windows OS troubleshooting.
* Strong knowledge of Citrix environments.
* Understanding of Group Policies, Azure/Entra, and Intune.
* Excellent problem-solving skills and a proactive approach.
* Ability to work independently and in a team within a multicultural environment.
* Experience supporting users across Europe and Asia is a plus.
Technologies/Software:
* SCCM, Citrix, Windows 10/11, Microsoft Office 365, Azure, Intune, PowerShell, ServiceNow.
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Ryder Reid Legal is a recruitment specialist. For almost thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
https://uk.linkedin.com/company/ryder-reid-legal