YOUR MISSION
* Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
* Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
* Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
* Attend and participate in Loss Prevention education, training and awareness programs.
* Responsible for Loss Prevention and Operational compliance within store.
* Communicate merchandise opportunities to Store Management team.
* Participate in new store openings and/or store closings; travel may be required.
* Responsible for execution and processing of both incoming and outgoing merchandise.
* Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
* Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
* Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
* Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
* Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
YOUR TALENT
* Experience in a focused, customer service oriented retail environment with results driven track record
* Proven ability to exceed sales goals
* Demonstrated ability to provide high levels of customer service
* Ability to reason through complex issues
* Demonstrates effective communication
* Ability to present information to large groups
SPEED & SPIRIT