Location: We operate a flexible, hybrid working environment with the candidate required to travel to a local Arqiva office up to twice a week (Crawley Court Winchester, London, Huddersfield) We offer • Up to £48k • 6% pension contribution • Private Medical • 25 days annual leave • Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance • Work. Life. Smarter. Our commitment to a flexible and hybrid working culture Role Purpose: The Senior Transition Analyst is a senior role that provides transition leadership on high risk and emerging technology growth initiatives. This role works closely with Service Architects, including Service Data Architect and Service Architect – Business Readiness. Key Accountabilities: • Responsible for providing consultancy on Operational Readiness to growth initiatives, including guidance on commercial implications and relevant scope of operational readiness activities throughout the lifecycle of an initiative • Responsible for working with Service Architect – Operational Lead and Service Architect – Business readiness to ensure managed service is appropriately scoped, built and transitioned • Accountable for identifying operational risk where operational readiness is compromised, and work with Delivery Manager and Commercial / Account Directors to ensure a successful outcome. • Responsible for assuring new or changed services are aligned with the customers’ requirements by maximising existing capabilities and minimising the impact to customers, existing services and operational teams • Responsible for developing transition plans, and controls & monitors all activities relating to the successful Transition & Handover of service requirements into live operations for new customers, services and solutions. • Responsible for maintains records and provides management information on resource use, project/transition progress, and mitigation of risk. • Responsible for standing in for Service Validation & Transition Manager during periods of sick or annual leave • Supports Service Validation & Transition Manager in ensuring Service Transition is well understood and followed, through coaching stakeholders and influencing decision makers • Ensures final delivery meets the agreed customer and stakeholder requirements specified in the Service Design. Required Expertise: • Experience providing coaching and consultancy to a virtual team across business and technical functions • Significant experience in continual improvement activities • Significant experience in Transitioning complex programmes of work and emerging technologies in to operations • Experience of working in Telecomms, Media or Utilities an advantage • Experience working with agile deliveries preferred • Experience using Jira and Confluence an advantage Required Technical / Professional Skillset(s): • Effective communicator, able to engage, listen and provide feedback and guidance • Excellent organisational skills, able to prioritise multiple tasks of varying size over varied timescales • Understand Strategy and Business Deliverables and convert into agile practical operational readiness to facilitate success. • Outcome driven, and able to optimise transition plans, scope readiness activities and drive operational acceptance • Individual Accountability: Able to take initiative, act with confidence and work under own initiative • Growth Mindset: Committed and open to change and challenging the status quo • Excellent problem-solving skills and able to interpret complex change initiative requirements