Insurance Broker - Non Standard Technical Motor
Role: Insurance Broker - Non Standard Technical Motor
Location: Winchester
Salary: Good level of salary depending on experience
Reports To: Operations manager/Group Manager
Work Hours: Monday to Friday, 08.40 to 5pm - Saturdays 9am till Noon
Job Summary:
Working in a busy team mainly dealing with referrals and quotes for car and van insurance that are non-standard. Supporting the team with knowledge and obtaining quotes from our off-screen insurer partners. Contacting clients with our best quotes and referring results back to team members. Dealing with enquiries and generally providing a Can Do attitude aiming to impress and please our clients. We work in a busy environment arranging and renewing policies, and you will need to be used to working in such a fast pace.
Essential Skills:
* Good standard of education
* Good proven sales skills
* Good oral and written communication skills
* Patience, politeness, and professionalism in a busy environment
* Ability to multi-task and prioritise
* Ability to communicate with both clients and colleagues at all levels of seniority
* Liaise effectively with other internal departments and external insurers
* Confidence to deal with difficult situations and seek guidance from managers when appropriate
* Good team working skills and ability to work with minimal supervision
* Desire to gain full understanding of products and processes and complete CPD (Continuous Professional Development)
* Computer skills - Word and Excel
* Understanding of the Data Protection Act
* Empathy and a caring attitude
Main Duties and Responsibilities:
* Selling, advising, and arranging personal lines insurance
* Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player
* Understanding clients' needs and requirements and working to impress them with knowledge and helpful attitude
* Providing client service in line with company policies and internal compliance
* Understanding the scope of products we deal with representing over 30 different insurers
* Being a point of contact for clients' needs and dealing with these requirements to successful outcomes
* Maintaining a good level of personal smartness and presentation
* Actively following company policies and complying with data protection
* Contacting clients for required information, payment, and supporting documents to fulfil validation requirements
* Completing accurate records and computer files, diaries, journals, and ensuring others can follow notes and history
* Attending staff meetings and training as required
* Following instructions from managers and attending to jobs required
Desirable:
* Previous experience in the car insurance sector
* Previous experience in banking or retail
* Understanding of cars
* Call centre experience
* Ability to problem solve
* Good understanding of maths and percentages
You can apply for this role by sending an email to jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information. #J-18808-Ljbffr