Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career? We are currently looking for a Night Porter to join us!
At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, always finding ways to make every guest’s experience enjoyable. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter.
Job Purpose:
To ensure the daily security of hotel guests and the hotel as a whole, particularly during times of emergency. To provide services for hotel guests overnight and aid in the cleaning of the hotel for the beginning of a new operational day.
About The Role
Main Duties and Responsibilities:
1. Carry out a minimum of two security checks at regular intervals with emphasis on security, fire, and safety each night.
2. Check in and out hotel guests, and assist with luggage when required.
3. Serve room service food and liquor to hotel guests in line with company standards.
4. Prepare room service breakfast trays and service to the rooms when required.
5. Maintain all control systems and ensure all revenue is correctly charged and securely kept for the payment of services.
6. Have sound knowledge of the local area regarding history, places of interest, and special events.
7. Action early morning calls at the specified time and to the hotel’s standards.
8. Clean areas as requested and remove all rubbish, trays, crockery, and glassware from public areas and bedroom corridors.
9. Establish a friendly and helpful attitude towards all guests and staff.
10. Attend all relevant training as required.
11. Show willingness to take on additional responsibilities when necessary.
12. Adhere to company regulations regarding fire safety, health and safety, and first aid procedures.
13. Ensure adherence to the company dress code.
14. Undertake special duties or work outside the normal routine at the request of your Supervisor/Line Manager.
Skills Needed
About The Company
Why Titanic Hotel Belfast?
1. Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, providing an awe-inspiring backdrop to your everyday.
2. Commitment to Employee Growth: Nurturing talent with ample opportunities for professional development and career advancement.
3. Inclusive Culture: Diversity and inclusion are at the heart of our ethos.
4. Exceptional Benefits: Competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.
5. Passion for Service: Share our dedication to providing outstanding service.
6. Sustainability Focus: Be part of an organisation that prioritises sustainability.
Your Role in Our Story
As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, ensuring the legend lives on through exceptional service and attention to detail.
Ready to Set Sail?
We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.
Join the Legacy of Excellence at Titanic Hotel Belfast
Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury.
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