The Arora Group is one of the largest private
owner and operator of hotels in the UK, with over 6000 rooms in operation
across 12 Global Brands, including Marriott, Hilton, Accor, IHG and Radisson
portfolios. Our values revolve around our people, our guests and
achievement through ownership which has enabled our exponential growth over the
last few years.
As the Cluster Revenue Manager you will be
responsible for supporting Hilton Garden Inn T2 and Holiday Inn Express/Crowne Plaza T4 Heathrow.
The Cluster Revenue manager will
manage the inventory of rooms, ensuring that the inventory is allocated and
restricted properly in order to maximize total hotel revenues and profits. You
will also ensure that all rates, packages, and hotel sales strategy information
are built in the hotel’s inventory systems.
Key Responsibilities
* Proactively review and
implement accommodation rates and volume controls on a weekly and monthly
basis and oversees the daily inventory control for all segments.
* Chair weekly Strategy meetings where
pricing and availability controls are agreed for defined periods.
* Dictate and deploy strategy in
line with budget, business need and market conditions. Agrees and regularly reviews all pricing and
demand calendars for M&E, rooms and groups as applicable.
* Produce daily pick up reports and
once produced, these reports are analysed and any necessary actions taken.
* Produces and reviews month end
revenue reports and provides critical analysis on performance versus forecast
and results of implemented strategies.
* Use knowledge of local hotel
market to produce and maintain hotel rooms forecast. If available use
prescribed tools
* Review all competitive shops
daily and identifies trends and revenue maximisation opportunities.
* Work effectively with Commercial
Team members, Hotels GMs, M&E Diary Team, Head of Sales and Group
Commercial team to ensure incremental financial performance (EDBITDAR, REVPar)
Qualifications
* Previous major brand experience
in revenue management in a 4/5 star environment is preferred
* Demonstrate self-confidence,
energy and enthusiasm.
* Willing to adapt and change
styles as and when necessary
* Ability to introduce change
effectively
* Fantastic communicator, consider
how actions, objectives, goals and achievements are shared in a timely manner
to ensure all key stakeholders are engaged.
* Computer literate & Excellent
knowledge of Online Extranets and web tools
* Detail oriented and hands on
approach
* Ability to analyse data, make
meaningful conclusions and base sound decisions and strategies on these.
* Delivers presentations in a
concise and well organised manner in person or via telephone
* Have the desire and ability to
improve your knowledge and abilities through on-going training and development