Join the Samworth Brothers Team and become part of our dynamic family At Samworth Brothers, we genuinely care about our colleagues and strive to create an engaging environment that values your unique contributions. We are committed to your success and offer a range of exceptional benefits that we believe supports your life and personal aspirations: - Enhanced pension scheme Private health scheme Employee discount scheme Experience annual pay reviews Profit related pay Unlock your potential through training and growth opportunities The Opportunity Reporting to the Group Pensions Manager, you will provide an outstanding service and administrative support to the business and Pensions teams stakeholders. You will be the first point of contact for pensions queries and manage administrative aspects of the Pensions teams responsibilities. Key Responsibilities: Monitor & triage incoming post & forward to the relevant Scheme Administrator, respond to straightforward queries. Monitor pensions email inbox & respond to straightforward member queries, providing accurate & timely responses. Refer more complex queries to Group Pensions Manager. Organise and host pension surgeries and ad-hoc site visits as required. Monitor Mercer Master Trust contribution submissions for weekly, monthly & executive payrolls. Organise Benefits & Administration Committee and Pensions Governance Committee meetings and take minutes. The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring the following skills and experience: - Experience of working in a customer facing role Experience in taking direct calls and receiving direct emails A good working knowledge or Microsoft Word, Excel, Outlook and to an extent PowerPoint A basic understanding of UK pension schemes A basic understanding of Life Assurance schemes A basic understanding of Data Protection legislation We also want you to thrive in an engaging and inclusive work culture where you will have the opportunity to take on personal accountability and take pride in your work. We encourage positive communication, and the building of strong collaborative relationships is essential to every role. Join us at Samworth Brothers, where you'll be more than just a team member you'll be an integral part of our thriving family. Apply today and embark on an exciting journey with us "Make this your next careers move, with Samworth Brothers" About Us We are a fourth-generation family business producing high quality own-label products for many of the UKs best-known retailers along with our own brands including Ginsters, Soreen, Higgidy, Dickinson & Morris and Walker & Son. We employ over 10,000 people in well-invested modern food manufacturing sites around the country. At Samworth Brothers we take pride in our family feel within our businesses and work together to make things happen. We can offer you the stability of a wider group as well as the opportunities that that offers if you wish to progress your career with us. We are family and we would like to invite you to be part of that and support our teams in delivering great products to all of our customers. Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.