Some of the duties within this role will be: Managing team inboxes, ensuring emails and referrals are dealt with effectively and efficiently. Answering the telephone to service users, their families/carers and a range of health and social care professionals. Supporting clinicians with appointment arrangements and medical documentation. Being involved in arranging meetings and taking minutes. Updating patient databases with information and documents. Supporting performance monitoring reporting for the team. Providing general office admin support as needed within the team and also cross cover to other admin teams within BANES Locality.