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Guest Service Agent - DoubleTree by Hilton, Edinburgh
Client:
RBH
Location:
Edinburgh, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
a5808b9b8242
Job Views:
7
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
DoubleTree by Hilton Edinburgh City, 34 Bread Street, Edinburgh, EH3 9AF
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality!
A DAY IN THE LIFE OF A GUEST SERVICES AGENT AT DOUBLETREE BY HILTON EDINBURGH CITY....
The position of Guest Services Agent has become available at DoubleTree by Hilton Edinburgh City Centre. Reporting into the Reception Manager, the successful candidate will support the delivery of our guest experience. You will be based at our Front Of House and ensure our guests have a warm welcome to the hotel and their individual requests are delivered.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements:
* Loves creating a 'home away from home' for our guests throughout their stay with us to the moment they leave.
* Takes great pride in what they do.
* Loves working as part of a team.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture:
* Discounted hotel room rates for you and your friends & family
* Extra days holiday for your birthday
* Flexible working arrangements
* Pension
* Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, please refer to our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
#LifeatRBH
Job Details:
* Job Ref: RBH14559
* Branch: DoubleTree by Hilton Edinburgh City
* Salary/Benefits: Competitive + Great Perks!
* Contract type: Permanent
* Hours: Full Time
* Hours per week: 40
* Date posted: 25/07/2024
* Closing date: 07/09/2024
DoubleTree by Hilton Edinburgh City Centre was opened in 1892 as a branch of St. Cuthberts Co-operative Society. Now a stunning hub in the centre of Scotland’s capital city, DoubleTree by Hilton Edinburgh City Centre is committed to bringing you the best inner city hotel experience, mirroring the vibrancy of Scotland’s Festival Capital.
This central Edinburgh hotel is stylishly appointed with 139 rooms and our Bread Street Brasserie restaurant and Monboddo bar serve the very finest in local produce in sleek surroundings.
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