Gloucestershire Health and Care NHS Foundation Trust
The Gloucestershire children's therapy services are seeking administrators to join our team supporting Occupational Therapy and Speech & Language Therapy. Part time hours available for three days per week.
The services are looking for enthusiastic, flexible and supportive workers. The successful candidates will be a part of a busy and friendly team supporting therapy services and children and young people's access to these.
The team offers regular supervision and training will be provided in order to use the systems in place.
Main duties of the job
* To provide effective administrative support to the Children's Therapy Teams.
* To develop a thorough understanding of the service and processes used including referral and treatment pathways and links with other children's services.
* Efficiently use System 1 and other databases to record and track the patient's treatment pathway including clinic appointments and outcomes.
* Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint).
* Respond to all colleagues in a positive, professional and helpful manner. Take the 'wider view' at all times and build good working relationships.
* Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented.
* Use own initiative in prioritising workload to ensure deadlines are met. When appropriate, propose changes to working practices to maximise efficiency/effectiveness of role.
* Adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service.
* Carry out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc.
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. We want to know What Matters to You and that you will share our values and join us on this very important journey.
Person Specification
Qualifications
* GCSE level grade C education or equivalent
* NVQ Level 2 in administration or equivalent experience
Experience
* Proven experience of unsupervised administrative work in a busy office environment
* Previous experience of using software package Microsoft Office: Word, Excel, Outlook
* Experience of using customer/patient information system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Gloucestershire Health and Care NHS Foundation Trust
£24,071 to £25,674 a year Per Annum, Pro Rata
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