Job summary
We are currently recruiting for a Healthcare Assistant to join our multi-disciplinary team at Mount Edgcumbe Hospice. The post holder will be involved in the daily activities of patient care and assist in providing a high standard of specialist palliative care to patients and their families. The post holder will possess a minimum qualification of NVQ Level 3 in Healthcare, or equivalent.
Working as a Bank member of staff, you will need to remain flexible to work hours as and when needed, cover staff holidays and sickness and work additional hours as required.
Palliative care experience would be an advantage.
Main duties of the job
To workas part of the multi-disciplinary team in providing a high standard ofspecialist palliative care to patients and their families.
Underthe supervision of the Ward Sister/nurse in charge on the shift, the PostHolder is involved with the daily activities of patient care.
About us
We are looking for people who are passionate about providing the best possible standard of palliative care to patients and their families.
Cornwall Hospice Care is a 24/7 charity helping those copingwith a terminal illness.
We operate Cornwalls two adult hospices - Mount EdgcumbeHospice in St Austell and St Julias Hospice in Hayle.
We provide our care free of charge to terminally ill adultsin Cornwall thanks to the support of our generous communities.
We are looking for individuals who are passionate aboutproviding the best standard of specialist palliative care to patients and theirfamilies.
Cornwall Hospice Care offer generous annualleave, pension, free parking and membership to a healthcare scheme
Job description
Job responsibilities
Cornwall Hospice Care
JOBDESCRIPTION
JOBDETAILS: Health Care Assistant (NVQlevel 3 or equivalent)
REPORTS TO: Ward Sister/Manager
RESPONSIBLE TO: Director of Clinical Services
JOB PURPOSE: To work as part of the multi-disciplinary team in providinga high standard of specialist palliative care to patients and their families.
Underthe supervision of the Ward Sister/nurse in charge on the shift, the PostHolder is involved with the daily activities of patient care.
Tomaintain agreed standards of care and to take an active part in clinical auditsin order to improve nursing practice.
DIMENSIONS: To work primarily within the in-patient unit.
ORGANISATIONALCHART
CHIEF EXECUTIVE
DIRECTOR OF CLINICALSERVICES
WARD SISTER/MANAGER
STAFF NURSE
POST HOLDER
QUALIFICATIONSAND EXPERIENCE
ESSENTIAL: Must have appropriate NVQ level 3 qualifications
DUTIESAND RESPONSIBILITIES
1. To be aware of thepalliative care approach and its significance in informing an appropriatecommunication process.
2. Contribute tomulti-professional working. To adhere to the guidelines and protocols.
3. To work with the team tomeet agreed standards and objectives in order to deliver physical, emotional,social and spiritual support to the patients and carers.
4. To ensure care isdelivered in a style appropriate to the patients individual needs.
5. Reports the condition ofpatients to the registered nurse, and any accidents or incidents on the unit.
6. Understands theimportance of confidentiality and when to disclose information.
7. Understands theprinciples underpinning the risk assessment process. Contributes to maintainingthe health and safety requirements of the unit. Understands the patient call system and all statutory training requirements.
8. Awareness of theimportance of accurate record keeping.
9. Understands and onlyundertakes activities that you are trained and competent to perform.
10. Awareness of symptoms andconditions affecting the patients well-being.
11. Understands therequirements for reporting on care.
12. Knows how to accessjournal and library resources and can provide general information to patients,carers and other professionals.
13. Knows when to refer toanother member of the team.
14. Able to answer telephoneand taking and giving telephone messages as required.
15. To support volunteersworking within the Hospice.
16. To participate in furthertraining and to maintain a commitment to professional development.
17. To contribute to the teamdevelopment.
18. To support volunteersworking within the Hospice.
19. To actively participatein ward meetings and ensure that accurate information is fed back to theappropriate members of the multi-disciplinary team.
20. To participate in anannual staff appraisal or as appropriate. To recognize specific needs and areasof personal development.
21. To be aware of FireRegulations, Health and Safety at work Act, 1974, and any subsequent relevantlegislation.
COMMUNICATIONAND WORKING RELATIONSHIPS:
The Post Holder will have the mostfrequent contact with:
1 Patients,their relatives/carers.
2 Allstaff and volunteers.
3 TheCommunity Team, other professionals and external agencies.
4 Studentson Clinical Placements.
GENERALRESPONSIBILITIES
This job description is not exhaustive and may be amended. You also may be asked to undertake otherduties within the general level and scope of the post.
All information regarding colleagues, customers, volunteers, patientsand their relatives is confidential and must not be divulged.
Compliance with CHC policies and procedures is essential and as detailedin the Staff Handbook and the CHC Health and Safety Policy. Any maintenance and safety issues must bereported immediately to the appropriate manager.
Staff are expected to promote a harmonious and welcoming atmosphere forcustomers, patients, relatives, volunteers and others and to maintain andenhance the reputation of Cornwall Hospice Care at all times.
Person Specification
Qualifications
Essential
1. - Qualified to NVQ3 level or equivalent in Care
2. - Previous care work experience
3. - Good communication skills
4. - Good team working skills
5. - Ability to prioritise workload
6. - Ability to work flexibly
7. - Calm under pressure
Desirable
8. - Some recent care work experience
9. - End of life care experience