Job summary
An excellent opportunity has arisen for a highly organised, self-motivated Medical Secretary to work within Cardiology.
The successful candidate must be able to demonstrate excellent keyboard and audio typing skills. They will be expected to deliver and maintain a professional secretarial service to a Consultant Cardiologist and/or medical staff and other clinical staff within the department.
This role involves working as part of a team, but also on their own initiative, striving to offer the best service to our patients. You will need to be flexible and adaptable, possess excellent organisational skills whilst maintaining a friendly disposition and excellent telephone manner.
This position is for 2 x full time secretaries based at UHD Poole site but we are open to considering flexible working/Job share, however the successful applicant may be required to provide cross cover to colleagues based at Bournemouth hospital or locations across University Hospitals Dorset.
Base Location: Poole
Interview Date: TBC
Main duties of the job
1. Typing clinic/additional letters to GPs, patients and other Allied Health Professionals.
2. Provide a fast, accurate audio typing service using the Trust electronic systems. Excellent Proof-reading skills
3. Covering other secretaries during periods of absence.
4. Clinic preparation.
5. Diary Management.
6. Process referrals and booking appointments.
7. Relieve the Consultant of administrative tasks not pertaining to clinical work, wherever possible.
8. To ensure the values of UHD are maintained and practised on a daily basis ensuring all patients are treated with dignity and respect to ensure a high standard of service is maintained.
General administration duties, as required.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person Specification
Qualifications
Essential
9. RSA II minimum or equivalent
Desirable
10. Other typing qualification/proof of skill
Experience
Essential
11. Experience working as a medical secretary
Desirable
12. Experience of working in a hospital
Technical Skills Competencies
Essential
13. Computer literate
14. Audio typing
Desirable
15. TOMCAT
16. ECAMIS
Knowledge
Essential
17. Good understanding of secretarial procedures
18. Medical Terminology
Other requirements specific to the role
Essential
19. Good verbal and written skills
20. Attention to detail
21. Flexibility with working pattern
Personal Attributes
Essential
22. Team member
23. Approachable
24. Effective communicator
25. Well-presented
26. Ability to deal with sensitive issues
27. Ability to organise own workload
Language Requirement
Essential
28. Be able to speak English as necessary to undertake the role