Are you ready for a challenge? Do you feel confident to deal with workforce information management for one of the largest Trusts in the North West?
An exciting opportunity has arisen for a motivated individual to join the Workforce Information Team at Liverpool University Hospitals NHS Foundation Trust.
We are looking for an experienced Workforce Analyst to join our team and support the trust with workforce information.
This role will be working across sites and supporting workforce teams but predominantly based in Williamson house, Wavertree technology park.
To support the Head of Workforce Systems & Information with service improvement projects and process redesign activities to streamline services and improve efficiency through the implementation of new and development of existing services.
To support the development of a robust HR Performance Framework and associated systems and processes to ensure appropriate recording and reporting of performance information.
To co-ordinate HR communications and customer service initiatives to develop and maintain collaborative customer relationships and provide relevant support and training to colleagues and customers. in relation to reports ad information.
Provide a positive and professional example to other staff acting as an ‘ambassador’ for Workforce Information to engender a culture of ‘continual improvement’ ensuring that the service maintains its professional image at all times
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here
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Performance and reporting
Support the development of a Workforce Information systems to record and monitor information which can be used to report on and drive improvements in service delivery.
Support the development of detailed performance reports to meet requirements of Trust committees and groups and to demonstrate compliance against SLAs, internal and external assessment requirements.
Monitor and report on recruitment activity and performance levels using systems such as NHS Jobs, TRAC and ESR in addition to databases and spreadsheets.
Record, monitor and report on all Workforce activity, highlighting areas of non-compliance and taking action to ensure improvements are made to enable compliance with external assessment requirements.
Co-ordinate and utilise performance information, in the creation of basic routine and ad-hoc reports, highlighting trends and exceptions where appropriate.
Service Improvement and Process Redesign (including training)
Identify gaps in good practice and support the Head of Workforce Systems & Information in initiating the required action plans to implement process changes.
Co-ordinate service improvement projects ensuing progress in recorded and risks identified and provide advice on the process and implementation of process redesign activities within the service.
Support the development of process documentation ensuring adherence to identity guidelines, service standards and version control guidelines. Develop and maintain appropriate filing systems ensuring appropriate storage of both paper and electronic resources, including confidential and sensitive documents.
Develop information and guidance resources and support and co-ordinate the development of training resources and the delivery of training sessions, to HR colleagues and customers, on a one-to-one and group basis.
Undertake any project work as requested by the Head of Workforce Systems & Information which may include a review of existing processes against best practice, national NHS guidelines or legislation, highlighting areas requiring change and recommending changes.
Communications and Customer Service
To develop working relationships with colleagues and customers that are productive in terms of supporting and delivering your work and which contribute to the delivery of a professional customer focused service.
Update the intranet to ensure relevant information and resources are up-to-date and available to customers, including writing news items and creating new content for the site to ensure that the site remains a useful and current resource for customers.
Administer and maintain the HR Forms SharePoint systems to ensure the efficient processing of forms and availability of the service.
Additional Duties
Monitor quality of own work to ensure that the required standards of performance and ensuring adherence to SLA standards and timescales.
To participate in the Trust’s performance appraisal system and to undertake any identified training and development related to the post. To be responsible for the self-development of skills and competencies through participation in training and development activities and to maintain up to date technical and professional knowledge relevant to the post.
Be flexible in approach to work to undertake any other duties commensurate with the Band across all teams within HR Operational Services and provide cover of absent colleagues when required.
This advert closes on Wednesday 19 Mar 2025