Eden Scott's client is seeking a Retail Banking Administrator to join our dynamic team in Edinburgh. This is a fantastic opportunity to build a career in financial services.
As a Retail Banking Administrator, you will play a crucial role in supporting banking operations, ensuring excellent service for customers, and maintaining accurate records. You will be responsible for processing transactions, handling customer queries, and ensuring compliance with banking regulations.
Key Responsibilities:
* Processing customer transactions and account requests efficiently.
* Handling customer queries via phone, email, and in-person interactions.
* Assisting with administrative tasks, including data entry and document verification.
* Ensuring compliance with financial regulations and company policies.
* Supporting banking teams with daily operations and reporting tasks.
* Identifying opportunities to improve processes and enhance customer experience.
Person Specification
* Previous experience in banking, financial services, or administration (preferred but not essential).
* Strong attention to detail and excellent organisational skills.
* Confident communication skills with a customer-focused approach.
* Ability to work independently and as part of a team in a fast-paced environment.
* Proficiency in MS Office applications (Word, Excel, Outlook).
What Our Client Is Offering
* Competitive salary with performance-related incentives.
* Comprehensive training and career development opportunities.
* Generous holiday allowance and company benefits.
* A supportive and inclusive workplace culture.
If you feel you can rise to the challenge, please contact Karen Kerr at the earliest opportunity or
e-mail Karen.kerr@edenscott.com
ONLY APPLY IF YOU ARE BASED IN SCOTLAND AS THE ROLE IS BASED IN EDINBURGH
Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work.
This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before, please call on 0131 550 1100 or drop off a CV at financialservices@edenscott.com and we will make sure that most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your consent