Hospitality Head Chef - o2 London
£50,337 Basic
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
Overall, Purpose of the Role
To organise and manage recipe specifications for the Suites Kitchens in Level 2 & 3. Passionate about food, and fully committed to the Levy Cares charter, its vision and goals. Assist in the running and development of this department and the staff within the kitchen in accordance with and to the standards required by Levy UK, the contract specification and statutory regulations. To be responsible for the overall efficient and effective management of the Suites and the DOE kitchen under their control providing a quality service. Responsible for the preparation, cooking and service of food to agreed standards and specification. Maintain up to date training records and risk assessments for all employees under your control. Ensure compliance with all food safety regulations, including HACCP guidelines, to maintain a 5-star food safety rating.
Key Accountabilities
Cost of Food
* Analyse and manage effectively all in unit food costs
* Ensure full purchasing compliance
* Monitor and manage GP
* All food wastage is recorded and minimised in accordance with the Levy Cares charter
* Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
* Ensure food development and menu planning is both sustainable and seasonal
Unit Cost
* Complete labour schedule within the labour budget
* Effectively minimise any agency and overtime spend
* Adjust labour schedule in line with sales
* Analyse and manage effectively all unit costs
* Ensure budgets are understood and achieved
* Ensure all costs are managed effectively within budget
Consumer Sales and Marketing
* Ensure all company promotions are correctly implemented (where applicable)
* Ensure all products are correctly priced
* Identify any additional opportunities and discuss with line manager
* Action plans are completed following consumer satisfaction surveys
* Ensure all customer requirements are delivered in line with the expectation
* In accordance with the Levy Cares charter ensure menus are displayed and advertised correctly
Health and Safety
* Complete the One Compass Welcome & AEG Encore training prior to the commencement of employment
* Receive, read and understand the contents of the Employee Guide to Working with Compass
* Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what they fail to do.
* Complete Level 3 HSE e-learning courses as appropriate within 26 weeks of commencing employment
* Implement all relevant HSE procedures within the kitchen/culinary departments and review them as appropriate
* Ensure that all HSE incidents are correctly reported and investigated with relevant reviews of work procedures
* Ensure that all appropriate HSE information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively
* Maintain up to date training records and risk assessments for all employees under your control
* Consult with employees under your control, other contractors sharing the site and clients on HSE matters
* Report HSE issues beyond your control to your line manager
* Implement the requirements of HSE campaigns that are initiated to improve HSE performance
People Management
* To communicate site and company targets
* Lead the Suites culinary team through the Levy cares charter and sustainability targets
* Team is supported, trained, coached and developed
* Labour turnover is monitored, and team is fully recruited
* Produce and utilise succession plan
* Ensure everyone is trained and adheres to all H&S Silver Standards, Culinary Core signature and Food Safety policies
* Hold regular team talk briefings
Business Excellence
* To deliver consistently against agreed standards set by your line manager
* To demonstrate innovation in all areas of our operation
* To take pride in your business and share agreed standards with other venues
* To work in line with Levy UK Core Signatures and Levy Sustainability goals for all Suites areas
* Ensure that the delivery of catering services is in line with set standards within the business as outlined in SOP's
* Ensure all paperwork and cleaning schedules are completed correctly for every event
* Work closely with Head of Suites, Purchasing Manager and Digital Asset manager to share best practice
* To ensure weekly stock takes are completed correctly for all retail units
* Implement activation tailored towards the audience for each event with GP/SKY
Person Specification
The ideal person should be able to demonstrate and show understanding in the majority of the below core competencies and desired skill sets:
* Excellent Chef skills
* Good knowledge and experience of working with food, including food purchasing
* People management
* Communication
* Results orientated
* Holding others accountable
* Understanding customers
About You:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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