Job Description
To provide a first line of support to the Relationship Managers, while ensuring that an exceptional service is delivered at all times producing a favourable client experience and maintaining a high level of integrity and ethical standards, within defined compliance and risk parameters.
Qualifications
Minimum Qualifications
* Secondary/High school/A levels/Matric
Experience Required
* Good understanding of Customer Due Diligence (CDD) requirements for Corporate Clients to enable the smooth Onboarding of Corporate clients and enable you to action routine Mandate updates/trigger events/AML remediation
* Experience in a Compliance, Risk, CDD or a New Business role, with exposure to AML (Anti-Money Laundering), CFT (Countering the Financing of Terrorism) and ABC (Anti-Bribery & Corruption) would be a distinct advantage
* Broad knowledge of the banking industry gained through having worked in a banking environment for a period of at least 5 years, knowledge of business and back-office operations
* Exposure to and understanding of Banking platforms and databases preferred
Additional Information
Behavioral Competencies:
* Conveying Self-Confidence
* Embracing Change
* Examining Information
* Inviting Feedback
* Managing Tasks
Technical Competencies:
* Account Opening & Maintenance
* Banking Process & Procedures
* Client Servicing
* Customer Understanding (Business Banking)
* Product Knowledge (Business Banking)