We are working with a well-established veterinary clinic in Watford that is passionate about delivering exceptional care to pets and building long-lasting relationships with their clients.
The clinic prides itself on its collaborative, caring environment and is dedicated to delivering the highest standard of veterinary medicine. As a key partner, we are seeking an experienced and motivated Practice Manager to help them continue to grow and deliver excellence in patient care.
About the Role
This is a fantastic opportunity for a seasoned Practice Manager to lead a team of veterinarians, technicians, and support staff in providing outstanding service to both clients and staff. The ideal candidate will possess strong leadership, organizational skills, and a genuine passion for animal care.
Key Responsibilities
* Lead, motivate, and support a diverse team to ensure high morale, productivity, and a positive workplace culture.
* Oversee the daily operations of the clinic, ensuring procedures are followed, resources are utilized effectively, and the clinic runs smoothly.
* Manage budgets, monitor financial performance, and ensure the clinic meets its revenue targets while maintaining high-quality service.
* Enhance client experience by ensuring excellent customer service, addressing client concerns, and maintaining a positive and professional clinic reputation.
* Develop training programs, encourage continuous professional development, and ensure staff are well-equipped with the necessary skills and knowledge.
* Ensure the practice adheres to all regulatory and legal requirements, including veterinary standards, health & safety regulations, and ethical practices.
Requirements
* Experience in veterinary practice operations, preferably as a veterinary technician or veterinary assistant.
We are looking for a dedicated and experienced Practice Manager who shares our commitment to delivering exceptional care to pets and building lasting relationships with clients. If you have a strong background in veterinary practice operations and a passion for leadership, we would love to hear from you.