Enforcement Agent (Remote) £23,800 - £26,000 INDCB Location: Sheffield, Nottingham, Newcastle, Manchester, London, Leicester, Bristol, Brimingham and Bath. An Enforcement Agent is responsible for recovering debts, serving legal notices, and enforcing court orders on behalf of clients or government agencies. This role requires a combination of professionalism, negotiation skills, and the ability to handle challenging situations with integrity and empathy. Key Responsibilities Visit residential and commercial premises to recover outstanding debts or seize goods as per court orders. Serve legal notices, summons, or warrants in line with regulations. Negotiate repayment plans with debtors and secure payment within agreed terms. Act as a representative of the client, ensuring their interests are upheld professionally. Provide clear updates to clients on enforcement progress and outcomes. Maintain confidentiality and adhere to data protection laws. Operate within the framework of relevant laws, such as the Tribunals, Courts and Enforcement Act (TCEA) and associated codes of practice. Ensure all actions are compliant with local and national regulations, including proper documentation and reporting. Attend training to stay updated on legal changes and enforcement best practices. Accurately record all interactions, payments, and enforcement activities in company systems. Provide regular reports to the Enforcement Manager and escalate complex cases as needed. Manage paperwork associated with cases, including receipts, notices, and inventory of seized goods. Handle disputes and confrontations calmly and professionally. Use negotiation and interpersonal skills to de-escalate tense situations. Ensure safety during enforcement activities by assessing risks and employing conflict management techniques.Skills and Competencies Strong interpersonal and communication skills. Excellent negotiation and conflict resolution abilities. Ability to work independently and manage a caseload effectively. High level of professionalism, integrity, and attention to detail. Proficiency in using technology, including mobile apps and case management systems.Personal Attributes Resilient and able to handle stressful situations. Physically fit, as the role may involve travel and handling goods. Empathy and understanding when dealing with vulnerable individuals. Assertive yet respectful demeanour