ServiceNow Data Architect - Glasgow, UK
Contract Position: 12 Month PAYE Contract | £528.48 per day | Hybrid (3 days in office)
About the Role
A major investment bank is seeking an experienced ServiceNow Data Architect to join their Enterprise Technology & Services team. This critical role will oversee the data infrastructure architecture related to the firm's IT Service Management (ITSM) framework.
Key Responsibilities
Manage the data design of the firm's Configuration Management Database (CMDB) through operationalization of the Common Service Data Model (CSDM)
Assess, design, and manage data architecture with focus on efficiency, effectiveness, and policy compliance
Identify and track internal and external data sources
Collaborate with stakeholders to validate data needs and maintain CMDB hygiene
Ensure alignment with enterprise architecture guidelines and technology strategy
Establish data architecture working group frameworks
Support triage and prioritization of new or changing requirements
Create and present CMDB design and data movement architecture reports
Conduct regular audits to assess compliance with approved design standards
Coordinate with platform, archiving, data quality, and data security management teams
Requirements
Minimum 5 years' experience as a data architect or leading a team with a data architect
Minimum 2 years' experience with ServiceNow
Experience with ITSM functions including Incident, Problem, Request, Change, Release, IT Asset, Knowledge, and Reporting
Experience in financial services or similarly regulated industries
Strong knowledge of ITIL frameworks and best practices
Excellent problem-solving skills with methodical approach to distributed systems
Ability to collaborate with globally distributed teams
Strong analytical skills with creative approach to problem solving
Understanding of various technology implementation methodologies
Excellent time management and communication skills
Self-motivated with strong ownership and accountability
Preferred Qualifications
ServiceNow Admin and ServiceNow developer certifications
ITIL certification
Program Management and/or Agile development experience
Financial industry experience
Location and Terms
Glasgow, UK
Hybrid working arrangement (3 days in office)
12-month PAYE contract
Day rate: £528.48
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
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