We're making every move count
A global leading Construction Plant Manufacturer are looking for a Field Service Engineer based in the Harlow/Essex area to be responsible for maintaining, servicing, and repairing both manufacturer and third-party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.
Main tasks and responsibilities
* Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
* Build strong rapport and relationships with customers, through professional behavior and a customer-focused mindset
* Respond to routine enquiries from customers about the technical aspects of the organization's products and services
* Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
* Develop skills and knowledge of the organisation's products and service
* Comply with all Legal and company standards, such as the code of conduct and H&S practices.
What you'll need to succeed
1. Strong problem solver, with a customer-focused approach
2. Good verbal and written communication skills
3. Quality-oriented, experienced, flexible, and adaptable
4. Self-motivated and able to work as part of a team with enthusiasm and drive
5. Mechanical/Electrical ...