Administrator - Adult Eating Disorders Team
Cornwall Partnership NHS Foundation Trust
Looking for a new challenge? Do you share our CHOICE values (Compassion, Happiness, Ownership, Integrity, Connection, and Equity)? Then join us as an Administrator!
We are looking for an enthusiastic administrator to join the Adult Eating Disorder Team, which is a Countywide service providing care across Cornwall.
We are a friendly team comprising psychologists, occupational therapists, support workers, and two other administrators. You will use a range of electronic systems to administratively support the team, manage stock, order as required, and assist with note-taking where needed. Inward referrals are accepted from a range of professionals, including GPs, consultants, and other health professionals. Training in the various electronic systems will be provided.
The successful applicant will be organised, articulate, and possess an excellent telephone manner. They should have the ability to maintain composure when dealing with challenging situations.
This post is office-based at Truro Health Park.
Main duties of the job
* Responsible for day-to-day administration and clerical support.
* Carry out data entry to support the team.
* Undertake efficient reception duties, including front of house and routine message-taking from patients, carers, and work colleagues, which includes taking calls from other teams.
* Responsible for maintaining clinical records, printing, and posting clinical letters.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation, and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust, including doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics, and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work, and a great partner.
Approximately 568,000 people live here. A third of the population is supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer and during other holidays, many people choose to visit the area, which increases the number of individuals using our services.
Job responsibilities
To view a detailed job description and person specification, including the main responsibilities of this role, please see supporting documents.
Person Specification
Education and Qualifications
* Good basic education, including English GCSE or equivalent.
* RSA II Typing / NVQ Level 2 or equivalent.
Experience
* Administration experience within a busy office environment.
* Previous NHS experience.
* Experience of using electronic Health Record Systems.
Skills and Aptitude
* Strong organisational skills.
* Good customer care skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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