Job summary The post holder is to support towards the effective functioning and development of the Primary Care Network (PCN). They will work alongside the Clinical Director, PCN Manager and Board members to build on current primary care provision, implement improvement and transformation aligned to local and national priorities and be committed to the shared purpose and vision of the network. As a PCN Transformation Officer (Digital Technology and Human Resource) within the Health Village and Dearne Valley PCN you will play a pivotal role in the delivery, and improvement of technology in ensuring excellent patient care and access. You will also various aspects of human resources within the PCN aimed at promoting employee progress and welfare within the PCN. Main duties of the job The PCN Transformation Officer (Digital Technology and Human Resource) will help to develop, guide and oversee the strategic aims and objectives of the Network, ensuring that Practices and stakeholders have the relevant information and options to make informed decisions. The post holder is able to implement agreed plans and projects into business operations, with the ability to plan, monitor and evaluate practical improvements that will make a positive difference to patients and Practices within the PCN. Digital Technology: The PCN Transformation Officer (Digital Technology and Human Resource) will help to develop, guide and oversee the development of technological developments within a Primary Care setting for example the NHS App, SystmOne, Anima, Accurx as well as other digital technologies. Human Resource: To provide an operational HR service to the PCN covering a wide range of HR matters supporting the PCN Management and Leadership team. This includes supporting employee relations, training and development, workforce planning, recruitment and retention, Pay and reward, and occupational health. About us Health Village Dearne Valley Primary Care Network (PCN) is a collaborative organisation of 3 GP Practices serving the wider Rotherham area. We offer combined Primary Healthcare services to a population of approximately 48,000 patients. Date posted 20 February 2025 Pay scheme Other Salary £30,000 to £36,000 a year Dependent on experience Contract Permanent Working pattern Full-time, Part-time Reference number A1153-25-0002 Job locations St. Anns Medical Centre Doncaster Gate Rotherham South Yorkshire S65 1DA Market Surgery Warehouse Lane Wath-upon-dearne Rotherham South Yorkshire S63 7RA Clifton Medical Centre Doncaster Gate Rotherham South Yorkshire S65 1DA Job description Job responsibilities The PCN Transformation Officer (Digital Technology and Human Resource) will help to develop, guide and oversee the strategic aims and objectives of the Network, ensuring that Practices and stakeholders have the relevant information and options to make informed decisions. The post holder is able to implement agreed plans and projects into business operations, with the ability to plan, monitor and evaluate practical improvements that will make a positive difference to patients and Practices within the PCN. Digital Technology: The PCN Transformation Officer (Digital Technology and Human Resource) will help to develop, guide and oversee the development of technological developments within a Primary Care setting for example the NHS App, SystmOne, Anima, Accurx as well as other digital technologies. To improve adoption of new technology to enhance patient access and experience and increase PCN productivity To review and improve the PCNs digital maturity and identify opportunities for digital optimisation and understand the impact within the PCN They will act as a champion providing training on the use of digital technologies to staff members across the PCN Promotion to patients in the use of digital technologies in healthcare. Human Resource: To provide an operational HR service to the PCN covering a wide range of HR matters supporting the PCN Management and Leadership team. This includes supporting employee relations, training and development, workforce planning, recruitment and retention, Pay and reward, and occupational health. Advertising job vacancies Managing holiday allowances, Conducting initial return to work and welfare meetings. To allocate resources effectively within the PCN and contribute to the efficient resource management of the PCN Assist managers in the application of HR policies and Practices, provide advice and guidance on HR issues Contribute to Group policy ensuring legal compliance and up to date information and advice on employment matters. To manage the overall recruitment process for staff and ensure contracts and offer letters are issued appropriately and that all documentation is collated and filed in employee electronic records. Create and review Job Descriptions as appropriate in collaboration with line managers To promote, update and ensure circulation of employee statement of terms and conditions and employee handbook. Conduct Exit Interviews and report on findings suggesting improvements and changes where appropriate Conduct return to work conversations Job description Job responsibilities The PCN Transformation Officer (Digital Technology and Human Resource) will help to develop, guide and oversee the strategic aims and objectives of the Network, ensuring that Practices and stakeholders have the relevant information and options to make informed decisions. The post holder is able to implement agreed plans and projects into business operations, with the ability to plan, monitor and evaluate practical improvements that will make a positive difference to patients and Practices within the PCN. Digital Technology: The PCN Transformation Officer (Digital Technology and Human Resource) will help to develop, guide and oversee the development of technological developments within a Primary Care setting for example the NHS App, SystmOne, Anima, Accurx as well as other digital technologies. To improve adoption of new technology to enhance patient access and experience and increase PCN productivity To review and improve the PCNs digital maturity and identify opportunities for digital optimisation and understand the impact within the PCN They will act as a champion providing training on the use of digital technologies to staff members across the PCN Promotion to patients in the use of digital technologies in healthcare. Human Resource: To provide an operational HR service to the PCN covering a wide range of HR matters supporting the PCN Management and Leadership team. This includes supporting employee relations, training and development, workforce planning, recruitment and retention, Pay and reward, and occupational health. Advertising job vacancies Managing holiday allowances, Conducting initial return to work and welfare meetings. To allocate resources effectively within the PCN and contribute to the efficient resource management of the PCN Assist managers in the application of HR policies and Practices, provide advice and guidance on HR issues Contribute to Group policy ensuring legal compliance and up to date information and advice on employment matters. To manage the overall recruitment process for staff and ensure contracts and offer letters are issued appropriately and that all documentation is collated and filed in employee electronic records. Create and review Job Descriptions as appropriate in collaboration with line managers To promote, update and ensure circulation of employee statement of terms and conditions and employee handbook. Conduct Exit Interviews and report on findings suggesting improvements and changes where appropriate Conduct return to work conversations Person Specification Qualifications Essential GCSE grade A to C in English and Maths Desirable Level 3 CIPD qualified or equivalent experience Knowledge and Skills Essential Ability to provide inspiration, guidance and leadership to a range of stakeholders. Ability to utilise entrepreneurial skills to actively seek out opportunities that will positively impact the Networks Practices and patients. Ability to effectively resource manage Network employees and understand the implications within the wider Network. Ability to work autonomously and manage own workload whilst managing a range of conflicting deadlines and priorities. Ability to work effectively and build and maintain good working relationships with a range of internal and external clinicians, managers, stakeholders and partners. The ability to identify risk and concerns early and take the appropriate actions. Ability to make informed and sound decisions independently quickly, whilst managing risk. Excellent verbal communication and presentation skills including the ability to communicate sensitive or contentious information in order to influence decision making and written communication, inc policies, letters etc Prioritisation of time - forward planning and project management skills Ability to communicate effectively to a wide range of audiences, both written and verbal. Ability to demonstrate personal professional resilience. Ability to travel to various locations within the locality and beyond. IT proficiency in Microsoft Packages (Office, Teams, Forms etc) Desirable Ability to effectively negotiate and influence decision making using sound logic and researched evidence. Knowledge of NHS Systems: SystmOne, Anima, NHS App, Accurx Experience Essential Experience of using technology to drive change and improvement. HR advisory experience Understanding of contemporary HR policies and procedures A good understanding of the health and social care environment and roles and responsibilities within it Desirable Experience of contributing and chairing multi-disciplinary meetings and encouraging multi-disciplinary working. Experience of gathering, providing and using information to support the Networks strategic and operational objectives. Experience of working within a within primary care or a similar healthcare environment. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Desirable Level 3 CIPD qualified or equivalent experience Knowledge and Skills Essential Ability to provide inspiration, guidance and leadership to a range of stakeholders. Ability to utilise entrepreneurial skills to actively seek out opportunities that will positively impact the Networks Practices and patients. Ability to effectively resource manage Network employees and understand the implications within the wider Network. Ability to work autonomously and manage own workload whilst managing a range of conflicting deadlines and priorities. Ability to work effectively and build and maintain good working relationships with a range of internal and external clinicians, managers, stakeholders and partners. The ability to identify risk and concerns early and take the appropriate actions. Ability to make informed and sound decisions independently quickly, whilst managing risk. Excellent verbal communication and presentation skills including the ability to communicate sensitive or contentious information in order to influence decision making and written communication, inc policies, letters etc Prioritisation of time - forward planning and project management skills Ability to communicate effectively to a wide range of audiences, both written and verbal. Ability to demonstrate personal professional resilience. Ability to travel to various locations within the locality and beyond. IT proficiency in Microsoft Packages (Office, Teams, Forms etc) Desirable Ability to effectively negotiate and influence decision making using sound logic and researched evidence. Knowledge of NHS Systems: SystmOne, Anima, NHS App, Accurx Experience Essential Experience of using technology to drive change and improvement. HR advisory experience Understanding of contemporary HR policies and procedures A good understanding of the health and social care environment and roles and responsibilities within it Desirable Experience of contributing and chairing multi-disciplinary meetings and encouraging multi-disciplinary working. Experience of gathering, providing and using information to support the Networks strategic and operational objectives. Experience of working within a within primary care or a similar healthcare environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Market Surgery Address St. Anns Medical Centre Doncaster Gate Rotherham South Yorkshire S65 1DA Employer's website https://www.marketsurgerywath.nhs.uk/ (Opens in a new tab)