Summary
We are seeking an enthusiastic apprentice to join our Payroll Department. In this role, you will support the day-to-day operations of the department while gaining the skills and experience needed to complete your qualification.
Wage
£13,312 a year
Training course
Payroll administrator (level 3)
Hours
Monday to Friday 8am - 5pm, one day a week for day release at college. If the apprentice is to engage in an online course, then remote working will be granted for one day per week.
40 hours a week
Possible start date
Monday 10 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Maintain accurate and up-to-date employee records
* Supporting other members of the team with the weekly and monthly payroll
* Responsible for handling initial payroll administrative enquiries and managing the general Payroll Inbox
* Checking the administration of starters, leavers, for both payroll and pensions
* General office-based tasks such as filing, shredding and scanning
* Compiling data for P11d’s
* Preparation and reviewing of expenses including VAT breakdown
* Managing mileage captures involving entering data, verifying that employees complete their mileage records accurately, and ensuring these records are submitted to payroll promptly for processing
* Receiving and dispersing incoming post
* Providing payroll advice across the organisation, as well as directing people to the appropriate person if you are unable to advise on their query
* General ad hoc administrative tasks to support individuals in the payroll department
Where you’ll work
Campion House
Green Street
Kidderminster
DY10 1JF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NATIONAL UPSKILL LIMITED
Your training course
Payroll administrator (level 3)
Equal to A level
Course contents
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Your training plan
Payroll Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
* English (grade C)
* Mathmatics (grade C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Team working
* Confidentiality