Rated Good by the CQC and Ofsted, North West Ambulance Service NHS Trust provides 24 hour, 365 days a year Urgent and Emergency Care to those in need of immediate medical treatment and where necessary transport to the most appropriate receiving hospital/centre. As the largest integrated Ambulance Service in the UK, our 8000 staff and volunteers in over 300 different roles serve a population of more than 7.5 million people across Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire and part of Derbyshire. Each year we receive approximately 1.4 million 999 calls, respond to just under 1 million emergency incidents and make more than 1.4 million patient transport journeys for those who require non-emergency transport to and from healthcare appointments. We also deliver the NHS 111 service across the region for people who need medical help or advice, handling around 1.7 million calls every year.
We are seeking an inspirational Chief Executive to lead a dynamic and inclusive organisation dedicated to delivering high-quality urgent and emergency care to the people of the North West.
We are seeking to appoint an inspirational Chief Executive who will champion a values and purpose driven inclusive culture that supports and empowers our people to deliver at their best and to lead NWAS to be the best it can possibly be.
Main duties of the job
The opportunity
The successful candidate will lead a passionate and dedicated senior leadership team and staff, and will work closely and collaboratively with the wider Board.
The Chief Executive Officer is responsible for the overall management of the Trust and its performance in terms of service provision, financial and corporate viability, ensuring that the Trust meets all its statutory and service obligations and for transforming the Trust into a modern provider of emergency and urgent care, providing a service that is pro-active, efficient and dynamic, whilst working closely with partner organisations to deliver whole system reform.
The successful candidate will bring extensive experience in transformational leadership, with a proven track record of fostering organisational excellence at senior executive or chief executive level within a complex organisation within the health or social care sector. As a strategic visionary, you will ensure NWAS meets its statutory and service obligations while inspiring a culture of transparency, inclusion, and continuous improvement. You will also serve as a key ambassador for the Trust, collaborating with stakeholders and partners to drive performance and deliver meaningful, measurable healthcare outcomes. If you have a passion for clinical excellence, a commitment to compassionate inclusive leadership, and the skills to inspire change, we would like to hear from you.
Final interviews: 9th and 10th December 2024
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job responsibilities
To learn more about us and this exceptional role, please visit our dedicated microsite https://nwas-leaders.co.uk/ or for a confidential discussion, and details of how to apply, please contact leaders.recruitment@nwas.nhs.uk
Person Specification
Background and Experience
* oSignificant experience of successful transformational leadership in a complex organisation, at senior executive or chief executive level
* oExperience of developing strategy and converting this into measurable service benefits
* oEvidence of successfully leading a senior team to deliver organisational performance, meeting regulatory and non-regulatory targets within resource restrictions
* oProven track record of developing an empowering an accountable organisational culture committed to high standards of quality and performance
* oEvidence of change management experience with proven results in building organisational capability and culture in a demanding environment
* oTrack record of managing and encouraging innovation and service improvements that put the patient first and are achieved within the financial constraints
* oExperience of leveraging technology for improvements in effectiveness and patient care
* oEvidence of building a positive organisational reputation and developing strong media relations
* oProven experience of budgetary management, with evidence of securing value for money and delivering more with less
* oEvidence of strong commercial acumen and the ability to maximise opportunities
* oProven experience of thinking strategically, communicating a clear vision and converting ideas into deliverable and measurable service benefits
* oProven track record of working effectively within a health and care system with internal and external stakeholders, both regulatory and non-regulatory
* oEvidence of building organisational reputation and developing strong media relations
oKnowledge, Skills and Personal Attributes
* oExceptional interpersonal skills; able to live the Trusts vision, mission and values externally and internally
* oAbility to create a culture of transparency, innovation, questioning and continual learning
* oDemonstrable leadership and ambassadorial skills with an ability to inspire confidence with key stakeholders and partners
* oCommitment and passion for excellence in clinical care with the ability to embed an ethos at all levels of the organisations
* oUnderstanding of the NHS Trust accountability framework and of national health policy
* oValues-driven approach to leadership and management
* oPersonal integrity and commitment to openness
* oStrong desire to produce results and achieve change
* oAbility to motivate, develop and support people and teams
* oBusiness acumen and commercial awareness
* oAn effective decision maker who leads by example, delegates effective and takes others with them
* oStrategic thinker with the ability to communicate a vision and engage followership
* oDrive and enthusiasm both through times of success and adversity
* oAble to communicate effectively at the most senior levels internally and externally; locally, regionally and nationally
* oFlexible and approachable
* oTotally committed to respecting, valuing and developing people
* oEnsure remains complaint with the Fit and Proper Persons Regulations, including Board level competency framework
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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