18 Recruitment are looking for an experienced scheduler to work for a well-established social housing contractor based in Oldbury. The work will consist of assisting the operational team to schedule and plan works in a cost-effective and organised way.
Benefits
1. Annual holiday; increase after 1 year's service to a maximum of 5 days.
2. Long service awards; continuous service at key achievements are rewarded.
3. Perkbox; from free coffees and cinema tickets to trips away and much more.
4. Volunteer day; paid yearly volunteer days for a worthy cause.
Responsibilities
1. Manage all resource planning activities to ensure maximum efficiency.
2. Check K.P.I performance weekly and analyse service failures to implement solutions.
3. Audit performance weekly and bring any errors to your team's attention.
4. Providing customer service to residents and customers.
Requirements
1. Call Centre Experience.
2. Maintenance industry experience.
3. Ability to meet deadlines and work under pressure.
4. People management experience.
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