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Business Analyst
Hybrid – Swindon or London
Up to £60,000 + Bonus
Objection of the function/role
Part of a fast-moving environment where key objectives include:
* Collaborating with Engineering, Product Managers, Subject Matter Experts and Business stakeholders to gain a full understanding of the business requirements, while ensuring the business context is captured.
* Performing GAP analysis on requirements and understanding the impact to existing systems and the business
* Support the analysis, documentation and implementation of the functional & non-functional requirements in sufficient detail for development and QA teams to produce the item.
* Supporting the delivery of any materials required to aid training and communication of new and existing solutions
* Ensuring payment regulatory compliance and internal risk controls are factored into requirements working with the relevant departments.
Accountable to
Product Manager
Key Working Relationships
Internal/External
* Multi-disciplined Product domain teams
* Subject Matter Experts
* Clients
* Bridge between the business and the technical realms
* Internal teams (Finance, Compliance & Risk, Legal, Operations, Engineering)
* 3rd Parties
Key Result Areas
* Improve capture of clear & concise requirements and ensure the value is captured so they can be prioritized
* Meet the wider needs of clients to facilitate the move away from the legacy platform to the new micro-service & cloud-based architecture
* Non-functional aspects are considered and captured so they can be measured. Key aspects for a payment’s platform are robustness (high availability), performant, operationally supportable, secure and scalable
* Key metrics are identified with the product manager and form part of the requirements
* Driving continuous improvements across the product domains
Responsibilities
* Collaborating with Subject Matter Experts, Product Managers and Business Stakeholders to analyse:
o New features
o Fixing or optimising existing elements
o Operational improvements including security, monitoring and visibility into the health and behaviour of the domain
o Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data
* Assisting Product Managers in prioritizing of workstreams
* Analyse and capturing both internal and external requirements and documenting them in a clear and concise manner.
* Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved
* Evaluating business and technical solution proposals and designs to ensure they meet the business requirements
* Identify the potential impacts of changes to the existing systems, organisation, its partners and clients
* Employ structured business analysis techniques when problem solving and eliciting requirements
* Facilitate workshops and product walkthroughs with Clients and Business stakeholders
* Refining user stories with the Product Manager, Business stakeholders, engineering and wider Business Analyst team
* Collaborating with Test/QA team to ensure test scripts are in line with acceptance criteria of user stories
* Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
* Collaborating with IT development team both onshore and offshore to maximise value of end products, features and solutions
* Build and maintain relationships with new and current stakeholders across the organisaion, IT Development and 3rd Parties
Skills & Behaviours
Core skills & behaviours
* Mid-Senior Business Analyst experience or related roles
* Quick learner within a fast-paced environment.
* Strong analytical and problem-solving skill set
* Strong communication skills both written and verbal with ability to liaise with all levels and areas of the business
* Strong negotiation skills aiding delivery of MVP
* Ability to capture requirements and solutions and document them in a clear and concise manner with supporting diagrams
* Results orientated, focused on delivering solutions with a high level of accuracy
* Ability to work on multiple workstreams simultaneously
* Highly organised, self-motivated with ability to work independently with a sense of ownership and responsibility.
* Ability to work with national and international external clients and 3rd parties in a customer facing business
* Experience interacting with development teams both onshore & offshore on a day-to-day basis in an Agile environment
* SQL to retrieve data from databases
* Fundamentals of software development lifecycles
* Spanish, Portuguese or French speaking
* Experience in the payments, banking or financial services
* Story writing in BDD
* Experience working within an agile environment
* System integration concepts such as REST APIs, webhooks etc.
* Project tools like JIRA, visualisation tools like PowerPoint, Visio or similar
Additional Information
Depending on the project assigned, the role will potentially involve meeting clients/3rd parties requiring occasional travel to either UK, Europe (potentially over 2-3 days), International (exceptional, but can be 3-5 days in duration)
Why Edenred PayTech?
We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.
As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.
What you will get:
* 25 days annual leave plus Bank Holidays
* Hybrid working environment with a 3 days per week in the office
* Income protection
* Life insurance (4x salary)
* Wellbeing Employee Assistance Program (extended access to family members)
* Digital learning platform
* Complimentary fruit and other ‘in office’ snacks & refreshments
* Volunteering programme
* Social events
* Pension Scheme – employer 6% with minimum employee contribution 3%
* Discretionary bonus scheme based on company and personal performance
* Holiday trading scheme (buy or sell up to 5 days)
* Medical & international travel cover (leisure and action sports)
* Season ticket loan
* Cycle to Work scheme
Diversity:
Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local law
Apply now and Vibe with Us!
About Us
The Edenred State of mind - We are a unique company.
We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.
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