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Business Analyst
Edenred PayTech
Hybrid – Swindon, Wiltshire or Paddington, London
Salary - £50,000 to £60,000 + Bonus
Reporting to – Product Manager
We are now recruiting a Business Analyst, to join our Product team, working within our Card Payments domain, in an exciting, fast-moving, and rewarding environment, within Edenred PayTech.
Our Business Analysts work with a team of specialist Technical Business Analysts, and with our Lead Business Analyst, you will be collaborating with Engineering, Product Managers, SMEs, and our business stakeholders to gain a full understanding of business requirements, performing GAP analysis, and supporting functional and non-functional requirements for development and QA teams.
A background within the Payments, Banking, or Fintech industry would be highly advantageous, and coming from a technical background (QA, Development, IT Operations) would also lend itself well, as you will be working within highly technical environments.
What you will be doing:
1. Collaborating with Subject Matter Experts, Product Managers, and Business Stakeholders to analyse;New featuresFixing or optimising existing elementsOperational improvements including security, monitoring, and visibility into the health and behavior of the domainUnderstand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data
2. Assisting Product Managers in prioritizing of workstreams
3. Analyse and capture both internal and external requirements and document them in a clear and concise manner.
4. Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved
5. Evaluating business and technical solution proposals and designs to ensure they meet the business requirements
6. Identify the potential impacts of changes to the existing systems, organisation, partners and clients
7. Employ structured business analysis techniques when problem-solving and eliciting requirements
8. Facilitate workshops and product walkthroughs with Clients and Business stakeholders
9. Refining user stories with the Product Manager, Business stakeholders, engineering, and wider Business Analyst team
10. Collaborating with Test/QA team to ensure test scripts are in line with acceptance criteria of user stories
11. Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
12. Collaborating with IT development team both onshore and offshore to maximise value of end products, features and solutions
13. Build and maintain relationships with new and current stakeholders across the organisation, IT Development and 3rd Parties
What we want from you:
14. Quick learner within a fast-paced environment.
15. Strong analytical and problem-solving skill set
16. Strong communication skills both written and verbal with ability to liaise with all levels and areas of the business
17. Strong negotiation skills aiding delivery of MVP
18. Ability to capture requirements and solutions and document them in a clear and concise manner with supporting diagrams
19. Results orientated focused on delivering solutions with a high level of accuracy
20. Ability to work on multiple workstreams simultaneously
21. Highly organised, and self-motivated with the ability to work independently with a sense of ownership and responsibility.
22. Ability to work with national and international external clients and 3rd parties in a customer-facing business
23. Experience interacting with development teams both onshore & and offshore on a day-to-day basis in an Agile environment
Advantageous skills include:
24. SQL to retrieve data from databases
25. Fundamentals of software development lifecycles
26. Spanish, Portuguese or French speaking
27. Experience in the payments, banking or financial services
28. Story writing in BDD
29. Experience working within an agile environment
30. System integration concepts such as REST APIs, webhooks etc.
31. Project tools like JIRA, visualisation tools like PowerPoint, Visio or similar
Behavioural Profile
32. Excellent communication skills, able to understand technical requirements and to communicate solutions to stakeholders
33. Good team player. Working with team and looking to support when required
34. Self starter, critical thinker, excellent analysis skills, problem-solving, and open mindedness at all times
35. Strong relationship builder, enjoys engaging and growing relationships with wider business units
36. Outstanding attention to detail and learning agility
37. Empathetic, ability to recognise others’ emotions and perspective in the workplace
Why Edenred PayTech?
We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.
As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.
What you will get:
38. 25 days annual leave plus Bank Holidays
39. Hybrid working environment (min. 3 days per week in the office)
40. Pension Scheme – employer 6% with minimum employee contribution 3%
41. Discretionary bonus scheme based on company and personal performance
42. Medical & international travel cover (leisure and action sports)
43. Income protection
44. Life insurance (4x salary)
45. Wellbeing Employee Assistance Program (extended access to family members)
46. Monthly gym allowance
47. Holiday trading scheme
48. Season ticket loan
49. Cycle to Work scheme
50. Employee discount shopping platform
51. Employee referral bonus scheme
52. Digital learning platform
53. Complimentary fruit and other ‘in office’ snacks & refreshments
54. Volunteering programme
55. Social events
Diversity:
Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.