Langport Surgery is looking for a Healthcare Assistant (HCA) to join our practice team, where you'll be at the heart of patient care, providing essential support to our clinical team. From taking blood samples to supporting long-term condition management, your role ensures patients receive the best possible care.
Working Hours:
Monday: 08:00 - 17:00
Tuesday: 11:00 - 20:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00
Main Duties of the Job
The role of Healthcare Assistant (HCA) in general practice supports the clinical team by assisting with patient care and administrative tasks. Key duties include:
* Clinical Support: Taking blood samples, measuring blood pressure, ECGs, administering vaccinations (if trained), and assisting with chronic disease management (e.g., diabetes checks).
* Health Promotion: Conducting NHS health checks, lifestyle advice, and supporting patients with self-care.
* Administrative Tasks: Updating patient records, processing samples for lab testing, stock management, and assisting with infection control procedures.
HCAs work under the supervision of nurses and GPs, ensuring efficient patient care.
About Us
Langport Surgery is a welcoming, forward-thinking GP practice in the heart of Somerset. The practice team is valued and supported with training and career development opportunities, in a friendly, inclusive environment where your skills and compassion truly matter. Langport Surgery is an integral part of the community, serving a population of over 14,000 patients.
We have a large team of over 60 staff including salaried GPs, nurse practitioners, ECPs, a highly skilled nursing and HCA team, GP assistants, secretaries, reception and administrative staff, dispensers, cleaners, and a caretaker. We work closely with other practices in our Primary Care Network (PCN) to deliver shared services, such as a paramedic home visiting service, extended hours, and we employ a team of pharmacists and pharmacy technicians to support all 5 of our PCN practices.
Job Responsibilities
Primary Responsibilities: The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
* Support the practice nurse with health promotion programmes.
* Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately.
* Facilitate routine and 24-hour BP monitoring, advising patients accordingly.
* Undertake wound care, dressings, and other clinical tasks as required.
* Support the practice nurse with the management of chronic disease clinics.
* Carry out BMI checks as directed.
* When trained, undertake venepuncture.
* When trained, administer flu vaccinations.
* When trained, carry out ear irrigation under the supervision of the practice nurse.
* Carry out ECGs as requested.
* Ensure specimens are recorded and ready for onward transportation.
* Provide support during minor operations as required.
* Ensure all clinical rooms are adequately stocked and prepared for each session.
* Ensure fridges are cleaned routinely in accordance with extant guidance.
* Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy.
* Deliver opportunistic health promotion where appropriate.
Secondary Responsibilities: In addition to the primary responsibilities, the healthcare assistant may be requested to:
* Participate in practice audit as directed by the audit lead.
* Participate in local initiatives to enhance service delivery and patient care.
* Support and participate in shared learning within the practice.
* Complete opening and closing procedures in accordance with the duty rota.
Please read the attached job description and person specification which provides a full list of duties, tasks, and expectations for this role.
Person Specification
Experience
* Experience of working in a healthcare setting.
* Experience of working with the general public.
* Venepuncture.
* New patient medicals including Height, weight, BP, Pulse.
* Chaperone procedure.
* Ability to record accurate clinical notes.
* Experience of working in a primary care environment.
* Experience using EMIS Web.
* ECGs.
* Wound Care/Removal of sutures & staples.
Qualifications
* Healthcare Qualification (level 3 or 4) or working towards gaining equivalent level.
* Ear Syringing Certification.
Skills
* Ability to follow clinical policy and procedure.
* Effective time management (planning & organising).
* Ability to work as a team member and autonomously.
* Punctual and committed to supporting the team effort.
* Effectively able to communicate and understand the needs of the patient.
* Experience using EMIS web.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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