Overview
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfill this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to deliver commercial growth and develop a team culture of putting the customer at the heart of everything we do.
Main Responsibilities
1. Lead the way for our store teams, especially in the absence of the Store Manager.
2. Ensure the delivery of great standards and exceptional service every day.
The Ideal Candidate
1. Passionate about celebrating our customers’ life moments.
2. Customer-centric with a passion for driving excellence in service.
3. Demonstrates good leadership skills.
4. Possesses a positive forward-thinking approach.
5. Comfortable reviewing store performance data.
6. Commercially minded and an engaging team player.
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
Benefits
1. Pension
2. 15% Card Factory colleague discount in-store and online
3. Save As You Earn scheme
4. Financial Wellbeing Support
5. Financial Education Tools
6. Salary Advance
7. Seasonal incentive schemes
8. Retail Management Apprenticeship Programmes with local providers
9. Discounted gym membership, mobile phone contracts, and car leasing
10. Discounts across 100’s of UK retailers
11. Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
12. Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions, email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email).
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Salary Details: £11.75 Per Hour
Location: Monks Cross Shopping Park, York
Job Reference: cardfac/TP/1117/26630
#J-18808-Ljbffr