Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do. Position: Family Engagement Manager Location: HMP Pentonville, Islington, London Contract type: Permanent Hours: 37.5 per week, Monday to Sunday Salary: £28,500 per annum Closing date for applications: 11th April 2021 Interview date: w/c 19th April 2021 About the role: You’ll lead and deliver the family services at HMP Pentonville in line with the establishment’s requirements, involving visit centre services; play provision; a social enterprise refreshment/catering service; complex family casework and support for family groupwork interventions, to develop and maintain positive relationships between prisoners and their loved ones, with the aim of reducing the likelihood of prisoners reoffending through supporting and maintaining family contact. The service will provide support to ensure that children, families and prisoners are treated with respect and dignity. The service will also help ensure families are able to gain greater access to support and early help within their local community and services and families work together to decrease the chance of intergenerational crime. About You: To be successful in this role you will ideally be knowledgeable of the criminal justice system and have an aware of the impact of custody on prisoners and on their children and families. You will lead and deliver a service that ensures prisoners, their children, carers and other relatives have access to appropriate advice, guidance, learning opportunities, care and support to better enable them to maintain or enhance positive relationships. In addition, you will possess excellent organizational skills, excellent communication skills and work in a challenging environment whilst remaining calm. Furthermore, you will act as a role model for volunteers and an ambassador for Pact, always conducting yourself professionally, with high standards of personal integrity and accountability. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.