Flexible with requirements for regular travel to English Rural's offices in Surrey and site visits as necessary (Hybrid Contract) - covering a patch predominantly across Essex and Cambridgeshire. This is an exciting opportunity to deliver regional housing management services across Essex, Cambridge, and surrounding areas.
Area of operation: Resident Services
Place of work: Flexible with requirements for regular travel to English Rural's offices in Surrey and site visits as necessary (Hybrid Contract) - covering a patch predominantly across Essex and Cambridgeshire.
Working under the leadership of the Resident Services Director and collaboratively with housing, repairs, and allocations colleagues, the role will be expected to inform and deliver agreed business strategy. Building relationships with residents and external partners is essential, as we continue to achieve an effective housing management service.
Essential Car User Allowance: This role is eligible for English Rural's essential car user scheme (£5,200 per annum).
To succeed in this role, you will have a proven track record working in housing management. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Experience in arrears collection, tenancy management, and delivering customer satisfaction are essential. The right candidate will have sufficient housing expertise both through formal CIH qualifications and direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes. English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
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