As an Agency Healthcare Assistant (HCA) working within the NHS, you will provide essential support to nurses and healthcare teams across various settings. Your role includes assisting patients with personal care, mobility, observations, and daily activities while ensuring dignity and comfort. You will adapt to different wards, follow NHS protocols, and deliver high-quality care in a fast-paced environment. Mental Healthcare Assistant - Key Responsibilities As a Mental Healthcare Assistant in a general hospital setting, your role involves providing essential care and support to patients experiencing mental health challenges. Duties include: Patient Support & Care: Assisting patients with daily activities, including personal hygiene, mobility, and meals, while ensuring dignity and respect. Observation & Monitoring: Conducting regular patient observations, reporting changes in behaviour, mood, or physical condition to the nursing team. Crisis Intervention: Supporting patients during distress, using de-escalation techniques to manage challenging behaviour safely. Medication Support: Assisting with medication administration under supervision, ensuring patients adhere to prescribed treatments. Mental Health Assessments: Supporting clinical teams with assessments, documenting patient progress, and contributing to care plans. Therapeutic Engagement: Encouraging participation in therapeutic activities, social interaction, and rehabilitation programs. Risk Management: Identifying potential risks, ensuring a safe environment for patients and staff, and responding to incidents appropriately. Multi-Disciplinary Collaboration: Working alongside nurses, doctors, and therapists to deliver holistic patient care. Safeguarding & Confidentiality: Upholding patient confidentiality and safeguarding vulnerable individuals in line with hospital policies. Your role is vital in ensuring high-quality mental health care within a general hospital setting, helping patients feel safe and supported throughout their stay.