Job summary We are seeking a highly motiviated individual to work as an Administrative Assistant supporting the Early Intervention Psychosis (EIP) and Dialectical Behaviour Therapy (DBT) Services covering pan CTM. The Services consist of multidisciplinary professionals - Consultant Psychiatrist, Psychologists, Mental Health Nurses, Occupational Therapists and Support Workers. The Administrative Assistant will provide effective administrative service to aid the efficient running of the EIP Team and DBT Service. The postholder will be required to work independently, with own workload being managed rather than supervised. Main duties of the job The Administrative Assistant will provide a full and effective administrative service to support both the Early Intervention Psychosis (EIP) and Dialectical Behaviour Therapy (DBT) Services covering pan CTM. The Administrative Assistant will support Clinicians and Practitioners with the day to day running of the services, processing referrals, managing appointments, producing letters and reports. As well the general administrative function the postholder will be expected to oversee and use to full potential the data collection software within the teams. The postholder will be responsible for the collation, preparation of performance related data and support the Managers in all aspects of managing data and performance. About us Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf. We live by our core values: We listen, learn and improve We treat everyone with respect We all work together as one team We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve. Date posted 09 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 110-AC038-0425 Job locations Quarella Rd 71 Quarella Road Bridgend CF31 1JS Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualification and Knowledge Essential Good standard of secondary education; GCSEs at C grade or equivalent. NVQ III Business Administration or willingness to work towards. Typing qualification RSA/OCR level 2 or equivalent relevant experience. Knowledge of Microsoft Office suite of packages. Ability to transfer IT skills to new applications. Desirable Medical terminology Knowledge of WPAS, FACE & NWIS IT systems. Experience Essential Previous all round office experience and/or experience. Experience of using databases Experience of establishing new systems of work. Desirable Has previously worked in the NHS or similar environment. Skills & Attributes Essential Welsh Speaker (Level 1) or willingness to work towards achieving this level. Awareness of the importance of confidentiality - ability to work within appropriate boundaries. Ability to use good judgement skills when dealing with enquires and problems. Good interpersonal skills. Ability to work in a challenging environment. Good communication and listening skills. Other role requirements Essential Flexible in approach to work and duties to meet the needs of the service. Promote and uphold the values and behaviours of CTMUHB. Ability to travel across CTMUHB sites in a timely manner. Person Specification Qualification and Knowledge Essential Good standard of secondary education; GCSEs at C grade or equivalent. NVQ III Business Administration or willingness to work towards. Typing qualification RSA/OCR level 2 or equivalent relevant experience. Knowledge of Microsoft Office suite of packages. Ability to transfer IT skills to new applications. Desirable Medical terminology Knowledge of WPAS, FACE & NWIS IT systems. Experience Essential Previous all round office experience and/or experience. Experience of using databases Experience of establishing new systems of work. Desirable Has previously worked in the NHS or similar environment. Skills & Attributes Essential Welsh Speaker (Level 1) or willingness to work towards achieving this level. Awareness of the importance of confidentiality - ability to work within appropriate boundaries. Ability to use good judgement skills when dealing with enquires and problems. Good interpersonal skills. Ability to work in a challenging environment. Good communication and listening skills. Other role requirements Essential Flexible in approach to work and duties to meet the needs of the service. Promote and uphold the values and behaviours of CTMUHB. Ability to travel across CTMUHB sites in a timely manner. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cwm Taf Morgannwg University Health Board Address Quarella Rd 71 Quarella Road Bridgend CF31 1JS Employer's website https://joinctm.wales/ (Opens in a new tab)