We have an exciting opportunity for an IT Co-ordinator to join the Lucy & Yak Operation Team The IT Co-ordinator is responsible for managing IT and computer systems on a day-to-day operational basis. In addition, they will help to manage implementation of any future systems required by the Business. What you'll be doing Installing and configuring software and hardware, including printers and network cards Developing protocols for the use of IT across departments and projects. Ensuring the retail estate till platform operates as required and providing helpdesk services to the retail teams Supporting or training personnel responsible for systems and networks and providing advice on the most suitable IT choices Facilitating the interaction between end users and higher level support. Managing and maintaining the company’s technological equipment, such as computers, tablets and smartphones Perform troubleshooting, repairs and data restoration What you need Proven working experience as an IT Co-Ordinator or other relevant experience Experience in network management and help desk support is appreciated Solid knowledge of IT systems and applications Understanding of TCP/IP protocols and LAN/WAN configuration Ability to troubleshoot and repair issues Strong communication and interpersonal skills Great attention to detail Excellent organizational and coordination abilities The details Based in our Barnsley Head Office, with occasional travel to our Brighton Office & Store Estate Permanent full-time role 4 day/30 hour week with full time salary See our careers homepage for a full list of our perks and benefits https://careers.lucyandyak.com/ Lucy and Yak has ambitious growth plans and we’re building a team to help enable and accelerate that growth. We are looking for people who share our values, are curious, forward-looking, take ownership and work together to build a future for themselves and Lucy and Yak.