Digital Solutions Account Manager
£55,000 - £60,000 + bonus and car
Remote
Overview:
Our client is a multi-national service business supporting the large grocery retail industry with end to end supply chain solutions. As part of the ongoing development of their service offering, they are undergoing a broad-ranging digital implementation programme utilising RFID technology to capture data insights that can then be used for commercialisation purposes.
Key Responsibilities:
1. Work with in house commercial teams to use data insights to help drive new and recurring revenue streams from customers in the retail and supply chain space.
2. Drive action to unlock supply chain efficiency improvements and revenue working closely with internal teams int he UK and Europe.
3. Manage digital suppliers to ensure that contractual obligations are being met and service level agreements adhered to.
4. Support internal colleagues with the overall implementation of digital products and services across countries within the network.
5. Use data driven insights to help improve customer service levels and gain ongoing buy in and loyalty from customers to support revenue growth.
6. Develop and set up a tool for measuring the performance of digital suppliers and measure ongoing drive for improvements through scorecard actions.
7. Support country commercial teams to help them utili...