An exciting opportunity has arisen for a Business Manager (Therapies) to join our Therapy Team.
The role of the Business Manager (Therapies) is to provide high quality support to the Director of Therapies & Education and by extension, their directorate. As the Business Manager (Therapies) you will play a vital part in optimising the performance of the Director of Therapies & Education representing the Director in a professional and trusted manner.
This role is not open to sponsorship.
Main duties of the job
You will enhance the Director's effectiveness by providing information management support, as well as proactively leading on specific projects including budgets, recruitment, retention as well as by researching, collecting, and analysing information and scoping requirements for the School, Rehab and Community therapy teams.
Role Requirements
* Attend identified meetings across the organisation related to regulatory compliance and track and monitor patterns for quality assurance.
* Track, monitor and plan for mandatory training compliance to be maintained, producing and distributing relevant training / information materials to ensure consistency of advice / guidance.
* Track and monitor sickness and annual leave across the team to provide overview to the Director.
* Lead on updating Risk Registers, working in partnership with Directors and managers to support the review of progress, tracking and actions.
* Develop and maintain effective working relationships with colleagues in own team, across site and with external contacts.
* Lead on the coordination, implementation and monitoring of NHS job planning across the therapies directorate.
About us
The Childrens Trust is the UKs leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Job responsibilities
* Attend identified meetings across the organisation related to regulatory compliance and track and monitor patterns for quality assurance.
* Track, monitor and plan for mandatory training compliance to be maintained, producing and distributing relevant training / information materials to ensure consistency of advice / guidance.
* Track and monitor sickness and annual leave across the team to provide overview to the Director.
* Lead on updating Risk Registers, working in partnership with Directors and managers to support the review of progress, tracking and actions.
* Develop and maintain effective working relationships with colleagues in own team, across site and with external contacts.
* Lead on the coordination, implementation and monitoring of NHS job planning across the therapies directorate.
* Ability to coordinate comprehensive policies, monitoring the policy register, liaise with critical readers ahead of appropriate committee ratification. Ensure policies are on the correct template and format.
* Support with external visitors and event coordination.
* Draft documents on behalf of Director (such as power point decks/ committee papers) as required.
* Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
* Work in partnership with the Business Support Managers to establish and embed the roles of Business Support Managers across the organisation.
Person Specification
Knowledge
* Strong I.T. skills, including advanced skills in MS Office suite particularly Outlook, Word, and Excel.
* Charity sector.
* Background in health environment, in either an operational or support capacity.
Personal Qualities
* Commitment to the vision and values of The Childrens Trust.
* Flexible and can do attitude to competing commitments in workload.
* Highly motivated and reliable.
* Ability to cope working in a demanding environment.
Experience
* Minimum of 3 years administrative experience in similar level roles, and business level operational support.
* Experience in preparing for and supporting senior management, including writing papers, briefings, scoping documents and financial information.
* Practised at handling sensitive and confidential materials with absolute discretion.
Qualifications
* GCSE (or equivalent) English and Maths or relevant experience.
* A qualification in project management or equivalent relevant experience.
Skills & Abilities
* Ability to understand the business drivers for change and the business impacts resulting from change. Can develop an understanding of programme content and ability to ensure plans and the delivery approach reflect these impacts.
* Ability to build and manage relationships at all levels, particularly with Senior Leaders.
* Adept at managing multiple tasks and competing deadlines.
* Strong communication skills, both verbal and written.
* Detail oriented with excellent organisational skills, resilience, self-motivated, proactive, and delivery-focused with an ability to multitask and prioritise.
* Strong skills in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions.
* Proven decision-making skills with the ability to resolve issues and conflicts (conflict management) and provide practical and pragmatic solutions where necessary.
* Excellent attention to detail and an ability for catching and solving things before they become an issue.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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