Your new company
You will be working for a Housing Association based in Staffordshire as a Support Worker.
Your new role
* Provide and maintain a friendly and supportive environment in the scheme.
* Cover reception tasks including phone calls, post and enquiries.
* Support customers in managing their rent and service charge payments, including their benefit claims where necessary.
* Undertake regular health and safety room checks.
* Support customers and provide crisis intervention where necessary.
* Provide advice on housing, health, welfare benefit claims and other issues as necessary.
What you'll need to succeed
* Someone with a genuine understanding and compassion for people without a home, who won't judge but instead will empower customers and give them a voice.
* A flexible and adaptable approach and someone able to work around the needs of the customer.
* Some experience dealing with the public and/or customers in a busy service environment.
* Some experience dealing with complex/ difficult behaviours in relation to women experiencing multiple disadvantages.
* Great communication skills.
What you'll get in return
You will receive an hourly rate of £12.82 including holiday pay. This opportunity provides you with the flexibility of working day and night shifts, 7 days per week.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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