Are you experienced in managing engineers' diaries as a Service Scheduler?
Would you describe yourself as customer-focused with positive communication skills and excellent organization?
Anglo-Pumps is looking for a dynamic and experienced Service Scheduler to join the PPM team.
The main purpose of this Service Scheduler role is to allocate engineering resources to each pre-planned maintenance job task, address any amendments that may be required, and follow up with the engineers for pre-planned maintenance job completion, ensuring all records are collated.
Key Responsibilities
* Service Scheduler duties such as daily communication with engineers.
* Allocation of engineers to the correct job and obtaining feedback at every opportunity.
* Provide the Operations Manager with weekly and monthly updates on KPI’s.
* Engage with various stakeholders internally.
* Ensure that schedules comply with organizational policies, industry standards, and legal requirements.
* Adhere to project timelines, task prioritization, and deadline tracking for operational efficiency.
* Provide strategies for handling scheduling conflicts and customer grievances.
* Foster a supportive team culture that values collaboration and innovation.
The Person
* Have proven success with work scheduler management for engineers.
* Ability to use your own initiative and be self-motivated.
* A technical background is heavily advantageous.
* Experience within the Mechanical/Electrical/FM/Construction or Service Contract industry.
* Understanding of work prioritization and coordination.
The Company
Anglo Pumps have been in the repair, service, and sales of pumps, motors, fan units, and associated equipment since 1989. We undertake complete project management, station design, equipment selection and programming, including any civil engineering needs. Anglo offers a range of maintenance products to ensure the reliability and operational efficiency of pumping systems and associated equipment.
Our engineers are fully trained in confined space procedures and all relevant health and safety issues and have many years of experience. At our headquarters, we have a fully-equipped workshop staffed by experts, offering total in-house service to support our maintenance activities. We understand our customers demand a round-the-clock service 24 hours a day, 7 days a week, 365 days a year. We pride ourselves on offering this service.
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