Join our Team!
* Are you motivated and driven to succeed?
* Do you enjoy nurturing and building strong relationships with customers?
* Do you enjoy a high degree of autonomy and thrive in a fast-paced environment?
* If yes, we would love to hear from you!
We are looking for sales-driven individual to join our team here at WCF Fuels North West.
As a Commercial Sales Executive you will be an integral part of our small, yet successful customer success team based at Carnforth, Lancashire. Focused on new customer acquisition, as well as nurturing our portfolio of loyal customers, you will truly make a difference.
This position can be full or part time. The successful candidate will work between our core operating hours of 8.00am – 5pm, Monday to Friday (37.5 hours per week).
Main duties will include:
* Increasing customer retention and acquisition through managing inbound and outbound calls.
* Enhancing brand visibility and customer engagement.
* Account management of both commercial and domestic customer.
* Maintain the companies high standard of customer service and support.
* To constantly monitor and report on sales KPIs and performance.
Benefits for our people:
* All employees of WCF become an 'Employee-Owner' from day-1 and can benefit from our collective success. As an owner you have the option to partake in our varying share schemes, receive free shares and dividend payments.
* We offer a competitive salary and suite of benefits as well as a flexible and fun working environment. 25 holidays per year plus bank holidays.
* Full training and induction program will be made available to help you settle in and start your WCF journey.
* As part of the WCF family, all Employee-Owners have access to our life insurance scheme, third party discounts ("WCF Rewards") and WCF ‘Family’ Benefits (i.e. employee discounts across WCF businesses including but not limited to, discounted pet food/supplies and camping/glamping holidays).
About you:
* Previous experiencing of attracting and retaining customers advantageous
* Have good communication skills
* Be passionate about delivering good customer service
* Have a can-do-attitude and demonstrable experience of working autonomously and making decisions.