Executive Assistant to the General Manager luxury hotel in Bloomsbury, London Incredible benefits We are looking for an enthusiastic Executive Assistant to join our family on a full-time basis and work alongside our teams while supporting our General Manager. Working pattern: Monday to Friday / 8:30am to 5pm / 9am to 5:30pm We are looking for someone with a background in hotel operations or the hospitality industry with excellent communication skills and strong attention to detail. Someone who is self-organised and comfortable to work on own initiative. Excellent administrative skills and a positive attitude is a must As an Executive Assistant you will be: Providing professional, proactive, and confidential administration support on a day-to-day basis to the General Manager and the small Executive team. Focusing on guest communication, monitoring guest satisfaction and reviews, responding to them in an appropriate and timely way. Supporting People and Culture related elements for the hotel team; new employee's "on-boarding process"; employee welfare programmes and Monthly staff appreciation party. Managing administrative responsibilities including updating in-house communication channels. Red Carnation Hotel Collection is a family-owned hotelier business with 19 stunning properties all over the world. We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. The Montague on the Gardens Hotel, part of the Red Carnation Hotel Collection, is a stunning four-star deluxe property located in the heart of London's elegant Bloomsbury. This wonderfully refurbished Georgian townhouse features 100 individually designed bedrooms and suites, The Leopard Bar, Blue Door Bistro, a wood deck terrace and several function rooms. It is also famous for al-fresco dining, including an alpine themed Ski Lodge in the winter and a Hawaiian Beach Bar in the summer. What's in it for you? Annual salary hotel service charge Professional, award winning training and development opportunities Recommend friend and family bonus scheme worth up to £600 Free meals on duty Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets Complimentary uniform and dry-cleaning services Holiday allowance increasing with length of service up to 25 days Two paid volunteering days each year Free access to Employee Assistance Programme Hotel based recognition incentive (Employee of the month up to £200) Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally Staff Appreciation Party and other Employee Recognition Events Join us in this incredible new opportunity We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the 'Right to Work' in the UK.