Full Job Description
We are looking for a new Claims Handler who will work on the OIC and MOJ Portal system handling claims. You will manage a caseload of small track and Fast Track Portal cases through all stages of the Portal, including litigating to Stage 3 when appropriate. The role requires efficient claims handling, with a key focus on client care generating fee incomes for the business and contributing to the general success of the business.
Responsibilities:
* Responsible for a caseload of Fast Track Personal Injury Portal Claims following the MOJ process, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices.
* Handle inbound new claims, take pertinent details to commence a claim, give advice, and provide empathy to often badly injured clients.
* Progress your caseload to ensure that clients receive appropriate, professional, timely, and balanced legal advice, with regular contact, whilst managing their expectations.
* Identify early those cases where proceedings would be tactically beneficial to litigate.
* Take a commercial approach to settlements while being mindful of the firm’s obligations to provide unbiased advice to clients on such matters as litigation/cost risks.
* Achieve and exceed various targets set by the firm.
* Liaise appropriately and timely with third parties such as medical agencies, experts, third-party insurers, and other relevant parties to ensure that cases are proactively progressed.
* Attend court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firm’s internal policies and procedures, instruct Barristers to represent clients at hearings and obtain formal advice over issues of quantum.
* Perform to a high level in a target-oriented environment.
To undertake any other tasks as deemed relevant and reasonable by the business.
About you:
Ideally, the successful candidate will come from a background of dealing with handling motor claims and personal injury matters, but any claims handling experience, especially in civil litigation, will be considered.
Daily duties will include:
Dealing with cases of complexity, causation arguments, and denials of liability with minimal supervision.
* Assess liability and quantum to include reviewing medical reports and researching and obtaining relevant case law.
* Draft schedules of special damages and assess suitable awards for compensation for pain, suffering, loss of amenity, and other general damages.
* Draft Court proceedings, deal with allocation questionnaires, adhere to court directions and timescales, prepare relevant documents for disclosure, submit evidence, and instruct Counsel/other appropriate experts as required.
Candidates must have 1 year or more of Paralegal experience.
Prospects of a Training Contract/Apprenticeship:
* Parking Available
Application through Indeed or by post to Alliance Law Solicitors, 221 Dewsbury Road, Leeds, LS11 5HZ.
Salary is based upon experience.
Job Types: Full-time, Permanent
Schedule:
* Monday to Friday
Experience:
* Paralegal: 1 year (required)
Work Location: In person
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