We're more than just a workplace. We're a family. We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to every day.
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless.
As an apprentice, you’ll work at the Dealership and get practical experience in the role each day. You’ll gain new skills and work alongside experienced Kia Parts and Service teams.
Some of your day-to-day duties will include:
1. Customer contact
2. Taking customer bookings and scheduling services and repairs
3. Communicating the customers' work and faults to the vehicle technicians
4. Handling customer complaints
5. Advice and guidance for vehicle care and warranty retention and warranty claim
6. Sales/advice for accessories and modifications
7. Collating information for CSI
The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
1. One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
2. One workplace visit face-to-face with their dedicated Skills Coach
3. One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
4. One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note that accommodation will be provided for apprentices attending training at the Kia Academy in Derby using the designated hotel selected for the Kia Apprenticeship Programme (if required).
Working hours: Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays (to be confirmed).
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