Key Account Facilitator
Desford
Long-Term Contract – Extensions very likely for the right person!
Competitive PAYE or Umbrella rate discussed upon application
Are you someone who can manager numerous customer accounts simultaneously? Can you provide excellent customer satisfaction? We are looking for proactive Key Account Facilitator who performs administrative and in-house support tasks for a sales team, helping to build relationships and improve customer experience.
In brief what will you do;
* Responding to customer inquiries and providing customer service regarding products and services, addressing issues related to customer orders.
* Performing general administrative duties, including maintaining files, schedules and appointments, for the sales teams. Maintaining database and updating records of contacts, accounts and orders as required.
* Monitor, prioritize and track status of orders to provide updates to customers.
* Supporting order to delivery process, ensuring compliance with customer/dealer requirements.
What we’re looking for from you as Key Account Facilitator;
* Degree or equivalent experience required
* Customer Focus experience - Knowledge of the values and practices that align customer needs and satisfaction
* Ability to read blueprints and turn into BOM
* Account Management experience - Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
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